Dedicated Engineer - Network Operations; DENO

Overview

Piper Companies is hiring a Dedicated Engineer - Network Operations (DENO) for a networking company located in Texas. The Dedicated Engineer - Network Operations (DENO) will be supporting federal clients in deployment, integration and maintenance of products. The Dedicated Engineer - Network Operations (DENO) opportunity is a contract opportunity with probability to extend and does require you to sit on site in Norfolk, VA.

• Serve as a Subject Matter Expert (SME) for all products, especially the Application Server (AS).
• Provide on-site and remote support to federal customers, ensuring seamless product configuration and integration.
• Conduct extended lab evaluations of new software and hardware to validate performance and compatibility.
• Assist with critical projects, offering technical leadership and hands-on troubleshooting.
• Perform fault isolation, triage, replication, and resolution of complex network issues.
• Collaborate with Support and Product teams to escalate unresolved issues and ensure timely ticket resolution.

• Active Secret Clearance and compliance with DoD 8570/8140 certification requirements.
• Proven experience with VOIP/SIP technologies and Session Border Controllers (SBC).
• Hands-on expertise with Communications products.
• Familiarity with Federal IT environments and compliance standards.
• Experience in lab testing, software validation and network performance analysis.

• $100,000 - $150,000
• Full Comprehensive Benefits:
  Health, Vision, Dental, PTO, Paid Holiday, Sick Leave if Required by Law