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Dedicated Engineer - Network Operations; DENO
Job Description & How to Apply Below
Overview
Piper Companies is hiring a Dedicated Engineer - Network Operations (DENO) for a networking company located in Texas. The Dedicated Engineer - Network Operations (DENO) will be supporting federal clients in deployment, integration and maintenance of products. The Dedicated Engineer - Network Operations (DENO) opportunity is a contract opportunity with probability to extend and does require you to sit on site in Norfolk, VA.
Responsibilities- Serve as a Subject Matter Expert (SME) for all products, especially the Application Server (AS).
- Provide on-site and remote support to federal customers, ensuring seamless product configuration and integration.
- Conduct extended lab evaluations of new software and hardware to validate performance and compatibility.
- Assist with critical projects, offering technical leadership and hands-on troubleshooting.
- Perform fault isolation, triage, replication, and resolution of complex network issues.
- Collaborate with Support and Product teams to escalate unresolved issues and ensure timely ticket resolution.
- Active Secret Clearance and compliance with DoD 8570/8140 certification requirements.
- Proven experience with VOIP/SIP technologies and Session Border Controllers (SBC).
- Hands-on expertise with Communications products.
- Familiarity with Federal IT environments and compliance standards.
- Experience in lab testing, software validation and network performance analysis.
- $100,000 - $150,000
- Full Comprehensive Benefits:
Health, Vision, Dental, PTO, Paid Holiday, Sick Leave if Required by Law
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