Field Service - IT Service Delivery Rep Mid - Network Technician - Mid

Field Service - IT Service Delivery Rep Mid - Network Technician - Mid

• Full-time
• Locations: CA, DC, FL, HI, MD, MS, NV, NH, PA, RI, SC and WA

JLGOV is a primary source for business process outsourcing, staff augmentation, technology services, and solution procurement. JLGOV is a small, minority‑owned business headquartered in Virginia Beach, VA. Our goal is to meet the needs of customers across multiple verticals to include DoD, Commercial, Local, and State levels.

The successful candidate will be an innovative technical professional, customer service oriented, and knowledgeable engineer in Ethernet and IP data engineering with 4+ years of experience as a Network Technician. Position requires high level project coordination skills to manage execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Experience must include operational support and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.

Knowledge of network protocols such as OSPF, BGP, and EIGRP is a plus. Knowledge and experience with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), WAN Accelerators and associated technologies are highly desirable. You will be part of a team of Network Technicians and Engineers. Some travel will be required. Ability to obtain a Government Secret Security Clearance is required.

TO BE CONSIDERED FOR THIS POSITION, YOU MUST HAVE A CURRENT/ACTIVE GOVERNMENT SECRET SECURITY CLEARANCE. NO EXCEPTIONS!! PLEASE DO NOT APPLY IF YOU DON'T HAVE A CLEARANCE!!

The ideal candidate will have passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast‑paced, ever‑changing environment. Strong customer service and communication are necessary to ensure customer satisfaction and network reliability. Good problem‑solving and troubleshooting skills in servers and Cisco devices are a plus. Ability to lift up to 50 lbs is required.

Background in Information Technology or related field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered.
Cisco CCNA and Security+ certification required. ITIL Foundation v3 certification is highly desirable.

Must be a U.S. Citizen. No visa sponsorship.

All candidates will be required to do a personal interview, NO exceptions.

E-Verify and National Background Investigation/Check will be completed.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All information will be kept confidential according to EEO guidelines. Must be authorized to work in the United States on a full‑time basis for any employer.

Confidentiality

This project and all materials provided to the Contractor by the Government and results, conclusions, and recommendations obtained therefrom should be considered confidential in nature and treated with the same level of care that the Contractor treats its own confidential business information. The information shall not be disclosed, copied, modified, used (except in the completion of this project) or otherwise disseminated to any other person or entity at any time, to include, but not limited to inclusion in any database external to the Government without the Government's express consent.