Training Operations Support Specialist

Training Operations Support Specialist (Job )

Join to apply for the Training Operations Support Specialist (Job ) role at Valkyrie Enterprises.

$75,000.00/yr - $85,000.00/yr

Purpose Valkyrie Enterprises is seeking a Training Operations Support Specialist who will provide essential Training and Development capabilities in support of Norfolk, Virginia.

Job Description

• Responsible for developing and providing training on IT systems, computer hardware and software.
• Provide on‑site Regional Maintenance Center (RMC)/Area of Responsibility (AOR) NAMTS support for Commander, Navy Regional Maintenance Center (CNRMC).
• Support local Navy Afloat Training Activities (NATAs) when no Afloat NAMTS Coordinator (ANC) is assigned to the AOR.
• Conduct United Service Military Apprenticeship Program (USMAP) and JQR indoctrination training, including NAMTS program overviews for NTMA leadership and NAMTS candidates.
• Organize and facilitate NAMTS training sessions, waterfront outreach, and engagement events at the assigned RMC/AOR.
• Provide administrative, technical, process‑improvement, and analytical support to the NAMTS program within the assigned RMC/AOR.
• Evaluate program information and provide recommendations, lessons learned, and best practices to NTMA leadership, CNRMC, Project Management, and Technical Support teams.
• Enroll NAMTS candidates and track their progress within the RMC/AOR.
• Maintain historical records, JQR feedback reports, and lessons learned for the assigned region.
• Analyze project data to identify trends, root causes, and improvement opportunities; develop recommendations and help monitor policy and process changes.
• Apply scientific, mathematical, operational design, and other data‑collection methodologies to develop metrics for the RMC/AOR and CNRMC.
• Communicate program concerns, updates, and process changes to RMC/AOR stakeholders and CNRMC.
• Apply continuous process improvement to all assigned tasks.
• Proactively seek, document, and communicate project‑team feedback.
• Provide training at various locations.
• Use the ADDIE Instructional Systems Development (ISD) training model/approach when developing new curriculum.
• Provide day‑to‑day Training Development; design and conduct training and development programs to improve individual and organizational performance and may analyze training needs.

Qualifications

• Must have at least 10 years’ experience in developing and providing Information Technology (IT) and end‑user training on computer hardware and application software.
• Excellent communication and interpersonal skills, and the ability to work independently and as part of a team.
• Sufficient knowledge and experience to teach IT courses.
• Proficient in the System Software Suite for IT systems of record.
• Responsible for evaluating the effectiveness of training programs and making recommendations for improvements in previous roles.
• Experience configuring, installing and troubleshooting hardware, software and LAN issues/problems.
• Initiative, ability to manage multiple projects, meet deadlines, and prioritize in a fast‑paced environment.
• Excellent people skills; communication and familiarity with a customer support environment are crucial.

Desired Qualifications

• Verified completion of the Air Force Instructor Training Course/Basic Instructor Course or equivalent.
• 10+ years of experience within a Shore Intermediate Maintenance Activity (SIMA), Supervisor of Shipbuilding (SUPSHIP), Intermediate Maintenance Facility (IMF), Regional Maintenance Center (RMC), or a Non‑Nuclear Afloat Maintenance Department.
• Experience supervising the scheduling, training, and QA of Sailors performing Intermediate‑Level shipboard maintenance and repair on engineering, deck, combat systems, and/or C4I equipment.
• Understanding of AETCI 36‑2651, Basic Military and Technical Training.

Security Requirements

• Must have a Secret Security Clearance or the ability to obtain one.

Travel Requirements

• Occasional travel – less than 10%.
• If the position requires travel by domestic flight or access to secure federal facilities/military bases, candidate must be able to obtain (by start of position) and maintain appropriate identification credentials, such as REAL .

Physic…