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C004595 CIS Technician; Operations & Exercises; NS - THU
Job Description & How to Apply Below
Deadline Date: Thursday 5 February 2026
Requirement: CIS Technician (Operations & Exercises)
Location: Norfolk, VA, US
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 1400
Required
Start Date:
16 March 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties & Role:
Exercise Support- Supports Local Technical Support teams in build-up, deployment and tear-down activities related to exercises.
- Assists in planning support of local exercise requirements.
- Assists in maintaining CSU Norfolk annual exercise calendar and exercise support planning documents.
- Assist in site surveys and collecting lessons identified.
- Assist logisticians by receiving and storing CIS equipment and controlling access to it.
- Coordinates all CIS requirements in relation to set up, deployment and tear-down activities related to events and conferences.
- Works with CSU change coordinators and local technical teams to assess customer requirements and provide response to customer requests for support.
- Assist in maintaining overview of ad-hoc event support activity and effort throughout the year
Specific
Working Conditions:
Possible travel to other locations as required by NATO Exercises under the Geographic Area of Responsibility.
Experience:
- The candidate must have a currently active NATO SECRET security clearance
- Minimum 3 years' experience working in an ICT CIS environment.
- Minimum 3 years' experience supporting IT users, desktop hardware and software.
- Minimum 3 years' experience working in an IT administration role.
- Minimum 3 years' experience supporting NATO exercises as IT staff
- Experience of providing hands on technical assistance across a diverse range of CIS equipment including but not limited to Workstations, Laptops, scanners, printers and VTC equipment.
- Background and experience in NATO static and deployable CIS equipment and networks.
- Working knowledge of policy, procedures, and organization of NATO CIS.
- Working knowledge of ITIL processes and procedures (incident, change, configuration and asset management)
- Working knowledge of ITSM ticketing tools (BMC Remedy).
- Working knowledge of Active Directory.
- Working knowledge of SharePoint would be advantageous.
- Working knowledge of current operating systems and office automation software
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