Senior Technician; Digital Infrastructure SME

Senior Technician (Digital Infrastructure) SME

Location: Norfolk, VA, USA

Security Clearance: NATO Secret

Language: High proficiency level in English language

Important Information:

This opportunity is open only to individuals who currently hold an active NATO Secret security clearance, or a national Secret clearance and are eligible to obtain a NATO Secret clearance (NATO read-in). Engagement will be under a 1099 / Business-to-Business (B2B) contractual arrangement — not a W-2 employment position.

As this is a B2B / 1099 engagement, benefits such as health insurance, paid time off, and retirement plans are not provided. Contractors are responsible for managing their own taxes, insurance, and other business obligations in accordance with federal and state requirements.

Interested candidates should apply directly through our official company website at  to ensure their application is properly received and routed for review.

A senior systems and digital infrastructure technician supporting enterprise computing services in a NATO environment. The ideal candidate has hands-on experience with Windows and Linux administration, Active Directory and Group Policy, virtualization, storage and backup, scripting/automation (Power Shell), and ITIL-aligned service operations.

Preferred Background: Systems administrators supporting Windows/Linux, AD/GPO, virtualization, storage/backup, and automation within enterprise environments; exposure to cybersecurity and multinational environments is beneficial.

• Accomplish system administrator duties for NU,  NS CIS systems in the CSU AOR
• Accomplish server/client hardware and software troubleshooting actions
• Maintain and update VMware Virtual Environment
• Analyze and implement Microsoft Active Directory changes to meet user or operational requirements
• Analyze and update Microsoft & Linux policies for system optimization and security
• Implement and test new software versions and patches
• Write Power Shell commands and scripts to automate system administration tasks
• Provide assistance with fault resolution and document actions in accordance with Incident Management procedures
• Develop and maintain Standard Operating Procedures for routine system administration duties
• Maintain Physical Server Hardware in local Data Centre
• Provide status updates for assigned requests using ITSM Service Desk Software
• Follows-up with users on completed requests prior to closing
• Provide collaboration and assistance to other work sections within Service Operations Branch in support of mission requirements
• Can support physical task requirements with the ability to lift up to 25 lbs
• Deputise for higher grade staff as required
• Performs other duties as required

Required Experience and Education

Essential Qualifications/

Experience:

• Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience
• 2+ years' practical, hands-on experience supporting core enterprise computing services

Core enterprise computing services include:

• System Administration on a large computer network
• Windows & Linux Operating Systems
• Active Directory & Group Policy Management
• Virtualization of servers and desktops
• Storage Area Networks (SANs)
• Data Backup systems
• Use of scripting to automate tasks
• Large scale system management tools, such as MCM (Microsoft Configuration Manager)
• ITIL Problem Management

Desirable Qualifications/

Experience:

• University Bachelors degree in a CIS related subject
• Active certifications covering CIS related topics from recognized & accredited organizations
• Practical experience in the area of cybersecurity
• Comprehensive knowledge of the principles of computer and communications security, networking, and the vulnerabilities of modern operating systems and applications
• ITIL certification and experience in applying ITIL Change Management and/or Service Asset and Configuration Management processes
• Prior experience of working in an international environment comprising both military and civilian elements
• Knowledge of NATO responsibilities and organization, including ACO and ACT

Important Information:

This opportunity is open only to individuals who currently hold an active NATO Secret security clearance, or a national Secret clearance and are eligible to obtain a NATO Secret clearance (NATO read-in). Engagement will be under a 1099 / Business-to-Business (B2B) contractual arrangement — not a W-2 employment position.

As this is a B2B / 1099 engagement, benefits such as health insurance, paid time off, and retirement plans are not provided. Contractors are responsible for managing their own taxes, insurance, and other business obligations in accordance with federal and state requirements.