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Service Desk Tier I Technician - Entry-Level IT Support

Job in Norfolk, Virginia, 23500, USA
Listing for: Leidos
Full Time position
Listed on 2026-10-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

Leidos in Norfolk, VA is seeking an entry-level Service Desk Tier I Technician to provide first-line support for software, hardware and network issues. You will diagnose problems, guide users through solutions, and document steps in our ticketing and knowledge systems.

The role requires a high school diploma or equivalent, CompTIA Network+ and A+ (8570), strong communication, and US citizenship with an active interim or secret clearance. Shift work including overnights and weekends is expected.

Step into the Service Desk Tier I Technician
- Entry-Level IT Support role at Leidos in Norfolk, VA, United States and grow with us.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Service Desk Tier I Technician
- Entry-Level IT Support role at Leidos, based in Norfolk, VA, United States.

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