NetSuite Administrator

• Pay or shift range: $120,000 USD to $135,000 USD
  This is an estimated pay range for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Travel Required:
  
  No

XKIG is scaling rapidly — targeting 3x current revenue growth while expanding AI-driven automation across the enterprise. As we grow, our core business systems must scale with us. We are seeking an IT Administrator to own, optimize, and evolve our Net Suite ERP environment, ensuring it supports increasing transaction volume, cross-brand reporting, and integration with our broader systems ecosystem (including Hub Spot CRM).

This is a hands-on, high-visibility role reporting into the VP, Technology's organization, based in our Norfolk, VA office, with direct impact on the systems backbone supporting Xylem, Kendall, and River City (RCC).

• Administer, configure, and maintain Net Suite: user roles/permissions, workflows, saved searches, custom records, scripts, and dashboards
• Manage Net Suite upgrades, sandbox testing, and release cycles with minimal business disruption
• Design and maintain integrations between Net Suite and other platforms (Hub Spot, Smartsheet, and future AI/automation tools)
• Partner with Finance, Business Development, and Operations to translate business requirements into scalable system configurations
• Troubleshoot and resolve system issues; manage support tickets and vendor escalations
• Support data integrity, governance, and security best practices across financial and CRM systems
• Identify opportunities for automation and process efficiency as the organization scales toward 3x revenue
• Maintain documentation for system configurations, workflows, and integration architecture

• 3+ years of hands-on Net Suite administration experience (required)
• Experience with Hub Spot administration or Net Suite–Hub Spot integration (strongly preferred)
• Working knowledge of Suite Script, Suite Flow, and Suite Analytics
• Experience supporting multi-entity or multi-brand organizational structures
• Strong troubleshooting skills and comfort operating in a fast-growth, evolving environment
• Familiarity with API-based integrations and/or automation tools (e.g., Smartsheet, workflow platforms) a plus
• Excellent communication skills — able to work directly with business stakeholders, not just IT

This position requires employee to be able to pass a background check and drug screen as required for this job.

Must meet I-9 requirements. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Xylem Tree Experts and Kendall Vegetation Services provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

XKIG is an equal opportunity employer and complies with all federal, state, and local nondiscrimination laws, including the ADA. If you need a reasonable accommodation during the application or hiring process, please contact our Talent Acquisition team at .

This is a full-time position that offers health insurance benefits for medical, vision, and dental, as well as the option for…