IT Specialty Analyst

City/State Norfolk, VAWork Shift First (Days)
Overview:

Overview The IT Specialty Analyst – Epic Clin Doc is responsible for the day-to-day support, maintenance, optimization, and enhancement of clinical applications, with a primary focus on Epic Inpatient Clin Doc. This role partners closely with clinical stakeholders to analyze workflows, implement system improvements, and support the effective utilization of Epic applications to enhance patient care and operational efficiency.

The analyst supports application builds, upgrades, testing activities, and system enhancements while evaluating software releases and recommending solutions to improve clinical workflows and reduce operational inefficiencies. This position requires knowledge of Epic Clin Doc workflows, build, and application support.

The IT Specialty Analyst collaborates with cross-functional teams to support integration efforts, troubleshoot application issues, and ensure system reliability. Responsibilities include workflow analysis, system testing, incident and change management, and coordination of application updates and releases. The role also participates in on-call support and serves as a resource for application-related inquiries.

This position applies technical and healthcare application knowledge to support operational and strategic initiatives while contributing to continuous improvement and innovation across clinical systems.

Education Bachelor's Degree(Preferred) or3 years of relevant experience with a degreeor5+ years of relevant experience without a degree

Certification/Licensure Epic Certification (Required)
Epic Care Inpatient Clin Doc (Preferred)
Epic Phoenix (Transplant) (Preferred)
Experience Experience supporting Epic Inpatient Clin Doc and/or Epic Phoenix, including application build, maintenance, optimization, and workflow configuration.

Experience with application support, upgrades, testing, and system enhancements within a healthcare environment.

Ability to perform workflow analysis, requirements gathering, and stakeholder collaboration to support operational needs.

Experience supporting incident, problem, and change management processes.

Experience working with cross-functional teams, application integrations, and production support environments.
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $89,294.40 - $ annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Note:

If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.
Benefits:
Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee…