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Helpdesk Specialist II — Secret Clearance IT Support

Job in Norfolk, Virginia, 23500, USA
Listing for: RavenTek
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Raven Tek is seeking a Helpdesk Support Specialist II to deliver advanced front-line IT support from our Norfolk, VA site. You will troubleshoot hardware, software, and access issues, serving as the first point of contact and ensuring timely resolutions aligned with SLAs.

Responsibilities include documenting steps, researching solutions, and guiding users to prevent recurrence. Candidates should be able to obtain Secret clearance and work shifts of 12 hours.

The Helpdesk Specialist II — Secret Clearance IT Support role at Raven Tek is now open for applications in Norfolk, VA, United States.

Are you ready to take on the Helpdesk Specialist II — Secret Clearance IT Support role at Raven Tek?

We would love to welcome a new Helpdesk Specialist II — Secret Clearance IT Support to our group in Norfolk, VA, United States.

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