Data Analytics & BI Senior Specialist

On Trac is hiring a Data Analyst & Bi Senior Specialist
!

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving.

Founded in 1986,
On Trac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Remote - This position may be performed remotely in states where the company is authorized to employ individuals.

The expected starting base pay range for this position is $84,000 - $105,000, with full potential base salary range over a successful candidate’s tenure in the position of $84,000 - $126,000
. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.

The Data Analytics & BI Senior Specialist leads the development of clear, trustworthy reporting and visualizations for the Operations organization. This role owns how field performance is measured and communicated, from frontline operators to the executive team, as well as externally to customers. You will partner closely with Operations, Quality, Loss Prevention, Customer Experience, Product, Engineering, and Data Analytics teams to identify what is happening, understand why it is happening, and determine what actions should follow.

Success requires strong analytical judgment, independent ownership, reliable reporting foundations, and clear data storytelling in a fast-paced, evolving environment.

Employees are eligible for a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave*
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies.

• 5+ years of experience in analytics, business intelligence, or operations analysis within warehouse fulfillment, logistics, supply chain, e-commerce, or a similar environment
• Expert-level ability to build insights-driven dashboards in Power BI or similar BI tools using large, complex datasets
• Strong experience with data modeling and KPI design
• Strong SQL skills, including the ability to extract, validate, and interpret operational data
• Strong stakeholder management skills, including the ability to influence Operations leaders and communicate across business stakeholders, Data Engineering, and Product teams through clear analysis and storytelling
• Familiarity with warehouse systems and operational event data, including WMS scan events, exception codes, labor tracking, and station performance
• Experience supporting multi-site performance reviews and standardizing KPIs across a network
• It is the responsibility of every position to understand and adhere to the security guidelines outlined in OnTrac’s Acceptable Use policy and to conduct their activities accordingly.

A summary of key responsibilities for the role is outlined below. Additional duties may be assigned as needed to support business objectives.

• Dashboard development & reporting ownership: Build, maintain, and…