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Technical Support

Dispatch & Operations Analyst

Job in Norfolk, Virginia, 23500, USA
Listing for: Ampcus
Full Time position
Listed on 2026-01-01
Job specializations:
  • Language/Bilingual
    Technical Support
Job Description & How to Apply Below
A global technology consulting firm is seeking an Operations Analyst in Norfolk, VA. The role involves monitoring and dispatching outage trouble calls, analyzing calls to determine problems, and prioritizing tasks for responders. Candidates should possess strong customer service skills and ideally have dispatch experience. A minimum of a High School Diploma/GED is required. This position offers a dynamic environment where the ability to handle multiple tasks and communicate effectively is crucial.
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