Job Details:
Job Location:
Princess Anne Norfolk VA
- Norfolk, VA 23517, Position Type:
Full Time, Salary Range: $63,021.62 - $63,021.62 Salary/year,
Job Shift: Any- open to any openings at this time, Job Category:
Nonprofit
- Social Services, Ready to Lead with Purpose? Join Our Team at Hope House Foundation! Position:
Team Coordinator |
Location:
in the Ghent area of Norfolk
Schedule:
Monday–Friday, 10 a.m.–6 p.m. | On-Call | Exempt
ope House Foundation is seeking a Team Coordinator to provide leadership and support to a team of Direct Support Professionals while helping ensure high-quality, person-centered services for adults with intellectual and developmental disabilities. This role is ideal for someone who enjoys leading others, building strong teams, and making a meaningful impact in the lives of the people we support.
What You'll Do- Lead, coach, and support a team of Direct Support Professionals (DSPs)
- Foster a positive, accountable, and collaborative team culture
- Coordinate staffing, scheduling, payroll, billing, and documentation
- Ensure quality services and compliance with Medicaid waiver and licensing requirements
- Support individuals in achieving their goals and maintaining active involvement in their communities
- Lead team meetings and support staff development
- Participate in an on-call rotation and provide leadership during emergencies
- Monitor service quality and help drive continuous improvement
- Experience providing services to individuals with disabilities or other human services experience
- Previous leadership, supervisory, or team lead experience preferred
- Strong communication, organization, and problem-solving skills
- Ability to manage multiple priorities while maintaining attention to detail
- Commitment to person-centered services and supporting people to live full, self-directed lives
- Valid driver's license and acceptable driving record
- Opportunity to lead and develop a dedicated team
- Meaningful work that makes a difference every day
- Supportive and mission-driven culture
- Ongoing training and professional development
- Growth and advancement opportunities within the organization
- Health insurance with up to 93% of premiums covered by Hope House (includes vision)
- 100% employer-paid dental and life insurance
- Optional disability, additional life insurance, and flexible spending accounts
- 12 paid holidays plus generous paid leave
- 401(k) and profit-sharing retirement plan
- Training and professional development opportunities
Qualifications
– What You’ll Bring to the Role
- Experience in human services or a related field (1+ year preferred in a supervisory or leadership role)
- Strong communication and interpersonal skills, with the ability to lead and motivate a team
- Demonstrated ability to support individuals with developmental disabilities in community or residential settings
- Open to person-centered practices and daily living support strategies
- Ability to maintain confidentiality, remain calm under pressure, and respond to crisis situations professionally
- Strong problem-solving, time management, and organizational skills
- Comfortable using technology for documentation, scheduling, and communication (e.g., basic computer skills, electronic records)
- High school diploma or GED required;
Associate’s or Bachelor’s degree in Human Services or related field preferred - Must have a valid driver’s license, an acceptable driving record, and reliable transportation
- Ability to meet physical requirements of the job (e.g., lifting, standing, walking, assisting individuals)
- Must meet state and agency background check requirements
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