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Director, Process Improvement

Job in Norfolk, Virginia, 23500, USA
Listing for: Sentara Healthcare Inc
Full Time position
Listed on 2026-10-12
Job specializations:
  • Management
    Change Management, Operations Management
Salary/Wage Range or Industry Benchmark: 150301 - 231379 USD Yearly USD 150301.00 231379.00 YEAR
Job Description & How to Apply Below
Overview

The Director leads a Process Improvement team dedicated to driving transformative changes in clinical and operational processes, with both strategic and operational focus. In this role, the Director collaborates with senior leadership to identify improvement opportunities, allocate resources, select appropriate improvement methodologies, and assign team members for successful project execution. The Director is responsible for the design, planning, and implementation of process improvement initiatives, such as Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Enhancements, and Technology Advancements, across multiple divisions and departments.

Managing multiple concurrent projects for senior leaders, the Director prioritizes effectively to meet tight deadlines. Additionally, the Director oversees all aspects of change management, including financial, operational, and human resource considerations, ensuring successful implementation of radical changes in technology, processes, and people.

Leads and oversees the strategic development, execution, and optimization of process improvement initiatives across the organization. Responsible for identifying and implementing process enhancements that drive operational efficiency, improve quality, and align with overall business goals. Collaborates with cross-functional teams, including operations, technology, and leadership, to foster a culture of continuous improvement and innovation.

Education
  • Bachelor Level Degree
Certifications
  • Six Sigma Black Belt (CSSBB) - Certification - ASQ Excellence Inc American Society for Quality (ASQ)
    American Society for Quality (ASQ) ion/Licensure
Experience
  • 3 years experience in Accounting/Finance or Healthcare Management.
  • Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Enhancements, and Technology Advancements

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $ - $ annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Note:

If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

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