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VP of Operations

Job in Norfolk, Virginia, 23500, USA
Listing for: Fairmount Park, Inc.
Full Time position
Listed on 2026-10-12
Job specializations:
  • Management
    Project & Program Management
  • Entertainment & Gaming
Salary/Wage Range or Industry Benchmark: 175000 - 190000 USD Yearly USD 175000.00 190000.00 YEAR
Job Description & How to Apply Below

About Us Fairmount Park Casino & Racing – where 100 years of heart-pounding horse racing meets exciting casino action! Whether you're cheering from the grandstand, trying your luck on the gaming floor, or enjoying a day out with friends, Fairmount Park is Casino & Racing is all about delivering fun, thrills, and unforgettable memories. From live racing tradition to modern entertainment, there's always something exciting happening at Fairmount Park is Casino & Racing!

Job Description:

SUMMARY Direct and manage operations of Gaming Operations, Security, Surveillance, Facilities and Environmental Services.

DUTIES AND RESPONSIBILITIES
  • Formulates and administers assigned department strategies, policies and procedures.
  • Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal laws and the Illinois Gaming Board regulations.
  • Hires, trains and manages staff in accordance with organizational and approved departmental policies and programs.
  • Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.
  • Must maintain the strictest confidence of any and all confidential and proprietary information disclosed by Accel Entertainment entity or by a guest of Fairmount Park Racetrack & Casino.
  • Advises and keeps General Manager informed of all relevant operational issues affecting the property.
  • Ensures performance and productivity are monitored in assigned areas of responsibility.
  • Ensures departmental Managers/Supervisors continually and consistently reinforce safety and accident prevention measures.
  • Address Team Member questions and concerns; conduct internal investigations as needed.
  • Develop, implement, maintain, and monitor an effective team member relations program through effective communication.
  • Fosters and maintains positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship.
  • Hires, trains, coaches, assess and review the job performance of subordinates including both non-exempt and exempt team members.
  • Continue professional development of self and subordinates as well as assist all team members with career planning and counseling as needed.
  • Maintain a high level of professional appearance, demeanor, ethics, and image of self and subordinates.
  • Applies leadership skills required to motivate staff and attain a high level of productivity and accountability.
  • Ability to extend complimentary services in accordance with the approved comp matrix.
  • Perform other duties as assigned.
QUALIFICATIONS
  • Must be 21 years of age or older.
  • Bachelor’s degree preferred.
  • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
  • Ten to fifteen progressive gaming leadership experience.
  • Strong problem solving, mediation, coaching, and consulting skills.
  • Excellent verbal and written communications skills.
  • Knowledgeable of applicable federal, state, and local regulations.
  • Ability to ensure that the grounds and physical facilities – and all equipment, including HVAC, plumbing, electrical, lighting, kitchen and roofing systems – are functioning efficiently; solid understanding of compliance with building and safety codes, hazardous waste handling and disposal, and OSHA regulations.
  • Ability to work flexible shifts and days of the week including holidays.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
  • Frequently required to lift up to a maximum of 30 pounds
  • Regularly required to see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms; stand and walk.
  • The work environment contains bright lights, loud noise

Base Pay Range: $175,000 - $190,000 This range represents the low…

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