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Member Experience Lead: Frontline & Service Excellence

Job in Norfolk, Virginia, 23500, USA
Listing for: BJ's Wholesale Club, Inc.
Full Time position
Listed on 2026-10-15
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 28000 - 34000 USD Yearly USD 28000.00 34000.00 YEAR
Job Description & How to Apply Below

BJ’s Wholesale Club, Inc. in Norfolk, VA is seeking a Member Experience Supervisor to lead Front End Leads, Cashiers and Membership Sales Ambassadors, driving a positive member experience and strong club performance.

Reporting to the Assistant Club Manager of Member Experience, you will develop talent, coach teams, ensure policies are followed, and sustain GOLD standards while achieving key KPIs across the department.

This posting is for the Member Experience Lead:
Frontline & Service Excellence role at BJ's Wholesale Club, Inc., based in Norfolk, VA, United States.

For the Member Experience Lead:
Frontline & Service Excellence position at BJ's Wholesale Club, Inc., we are reviewing applications now.

Step into the Member Experience Lead:
Frontline & Service Excellence role at BJ's Wholesale Club, Inc. in Norfolk, VA, United States and grow with us.

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