Director of Services

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Salary Range: $75,000.00 To $80,000.00 Annually

Director of Contract Services - Full-Time - Norfolk, VA - Enjoy a rewarding and challenging position with a nonprofit organization that has been helping educate, train, and provide employment opportunities for individuals with disabilities since 1955. We are currently seeking applicants for a full-time Director of Contract Services to establish and maintain performance expectations for contracted and/or subcontracted food, custodial, and mailroom services to ensure that requirements outlined in the scope of work are fulfilled.

The following duties and responsibilities represent the essential functions of this job that an individual must be able to perform with or without a reasonable accommodation:

• Monitor and evaluate site operations to assure confident relationships with contracting officers, customers, vendors, and other stakeholders
• Manage contract personnel, ensuring a sufficient and qualified workforce needed to accomplish all work required
• Responsible for tracking financial performance and managing expenditures to ensure budget adherence and financial health of contracts
• Supervise, train, and develop Project Managers, which involves conducting performance evaluations that are timely and constructive
• Serve as the designated supervisor in the absence of an on-site manager (Project Manager)
• Work collaboratively with the Rehabilitation Services Division staff to ensure compliance with Ability One Commission regulations and maintain a quality of service for individuals with disabilities
• Work collaboratively with the Human Resources Department to maintain compliance with the Fair Labor Standards Act, including payroll data, time studies, community surveys, and wage determinations
• Support employee and Union relations with assistance from the Human Resources Department
• Execute routine inspections to survey the condition of facilities and equipment
• Implement training, operational procedures, and/or job aids to maximize efficiency, effectiveness, and maintain a safe work environment
• Other duties as assigned
• Routine travel required to visit military bases and installations

Note: Duties and responsibilities are not all-inclusive and may change at any time, with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions where applicable.

The following qualifications represent the training, education, certifications, licenses, and/or work experience required to perform the essential duties and responsibilities successfully:

• Bachelor’s degree in management or related field, or any combination of equivalent education and experience
• Three to five years of experience in management of government or industrial operations required, with supervisory experience preferred
• Must be able to acquire and maintain a military security clearance
• Understanding of regulatory requirements for the Department of Labor, the Occupational Safety and Health Administration, and the Ability One Commission
• Experience working with individuals with disabilities preferred
• Knowledge of commercial food service requirements, custodial cleaning methods, and other services
• Experience with procurement processes, financial management, and operational oversight
• Exceptional verbal and written communication skills with the ability to establish and maintain effective professional relationships
• Excellent organizational skills and attention to detail with the ability to prioritize and…