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Volunteer & Outreach Coordinator

Job in Norfolk, Virginia, 23500, USA
Listing for: YWCA South Hampton Roads
Apprenticeship/Internship position
Listed on 2026-01-03
Job specializations:
  • Non-Profit & Social Impact
    Community Health, Youth Development
  • Social Work
    Community Health, Youth Development
Job Description & How to Apply Below

About YWCA South Hampton Roads

YWCA is the oldest and largest multicultural women’s organization in the world. YWCA South Hampton Roads (YWCA SHR) is dedicated to the fullness of its mission to eliminate racism, empower women and promote peace, justice, freedom and dignity for all.

Serving approximately 8,000 individuals each year, YWCA SHR is a source of strength, courage and empowerment for women and families facing crisis. We are a community catalyst for meaningful change and the advocate for shaping vital impact through quality services responding to the critical needs of survivors of sexual violence and domestic violence. YWCA SHR works across racial, gender, religious and social lines with organizations-partners in all sectors to educate about disparities, advocate for change and provide resources and tools to dismantle oppressive systems.

YWCA SHR is in the midst of a rapid transformation from a well-established direct service provider for women and families facing crisis to an organization working at the intersection of eliminating racism, empowering women and standing up for social justice, helping families and strengthening our community.

About the Position

This position is responsible for managing the YWCA volunteer program, non-clinical internship program, as well as the coordination of the community outreach program. Reports to the Chief Executive Officer.

Responsibilities

ESSENTIAL DUTIES

The essential functions include, but are not limited to the following:

  • Provides trainings to allied professionals in our primary service area on YWCA SHR services, interpersonal violence statistics and awareness, trauma responses including Rape Trauma Syndrome and Post Traumatic Stress Disorder, LAP Procedures, and trauma-informed first responder techniques.
  • Coordinates services and trainings to area university/college staff and students on interpersonal violence awareness, stalking awareness, risk reduction strategies, trauma responses and YWCA services.
  • Coordinates services and trainings with community agencies to further serve victims of interpersonal violence.
  • Coordinates the YWCA SHR volunteer program including recruitment, interviewing, training, managing, and evaluations.
  • Coordinates the YWCA SHR non-clinical internship program including recruitment, interviewing, department placement, and initial training.
  • Provides statistical data on outreach and volunteer activities as required by grants. Responsible for capturing outreach data in the VADATA system.
  • Attends staff meetings, volunteer in-service trainings, and attend related professional activities as assigned.
  • Provides crisis intervention, advocacy and accompaniment services to primary and secondary interpersonal violence victims, as needed.
  • Assists the YWCA SHR Development department with annual events as needed.
  • Attends community collaborative meetings as directed by supervisor.
  • Other duties as assigned.
Qualifications

We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.

Minimum Requirements

Education and Experience

  • Requires a Bachelor’s degree in social work or related human services field, or a combination of three (3) years education, experience and skill in working with victims of interpersonal violence.
  • Experience of at least one (1) year of developing presentations and facilitating them to both small and large groups.

Requirements

  • Must be 18 years of age
  • Must complete the training programs of YWCA SHR
  • Must complete a successful background check

Skills and Competencies

  • Demonstrate proficient knowledge of interpersonal violence and a strong commitment to ending violence against women.
  • Must possess strong public speaking skills and the ability to communicate knowledge of the issues and dynamics involved with interpersonal violence.
  • Demonstrate exemplary, effective crisis intervention and counseling skills and the ability to facilitate groups.
  • Must possess strong organizational skills.
  • Demonstrate the ability to function as a part of a team with co-workers.
  • Demonstrate the ability to work well with people of various ethnic, racial and socio-economic backgrounds.
  • Demonstrate the…
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