Quality & Compliance Monitor — Customer Interactions
PRA Group, based in Norfolk, Virginia, seeks a Compliance Evaluation Specialist to monitor and evaluate recorded consumer interactions for accuracy, adherence, and customer service quality.
Your role includes providing constructive feedback to Operation Managers, maintaining departmental records, and surfacing compliance trends to management while supporting calibration sessions and ongoing process improvements in a fast-paced office environment.
The Quality & Compliance Monitor — Customer Interactions position in the Management & Operations, Sales field is open for applications.
All applications are reviewed carefully by our team.
The position is based in Norfolk, VA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 23.000 - 35.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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