Inside Sales Representative

Inside Sales Representative

Location: 1140 Azalea Garden Rd, Norfolk, VA 23502

Hours: 8:00 am to 5:00 pm

Pay Rate: Depending on experience

Job Summary: We are seeking a motivated and customer-focused Inside Sales Representative to join our team. In this role, our candidate will represent the company with professionalism and integrity while developing new business, strengthening existing customer relationships, and ensuring a high level of satisfaction. They will work closely with management and internal teams to resolve issues, provide timely information, and support customers throughout the sales process.

• Complete the full employment application.
• Successfully pass a pre‑employment drug screening.
• Meet all essential job skills and experience requirements listed below.

• Minimum 1 year of successful industrial sales experience.
• Computer literate; able to use a laptop to document sales activities.
• Strong verbal and written communication skills; professional and clear handwriting.
• Excellent interpersonal skills—enthusiastic, personable, and able to represent the company well in both business and social settings.
• Reliable transportation for sales calls and occasional customer visits (car allowance provided).
• Willingness to follow company policies and procedures.

• Build and maintain strong relationships with assigned accounts by providing product information and personalized support.
• Identify and develop new customers and sales opportunities through personal visits and phone outreach.
• Respond to customer inquiries and collaborate with Inside Sales staff to provide accurate and timely information.
• Work with the purchasing department to gather delivery timelines and pricing details needed to prepare quotes.
• Present quotations, negotiate terms, and secure new orders.
• Track, expedite, and follow up on open orders to ensure customer satisfaction.

Considered on an individual basis.

• Frequent travel to customer locations.
• Ability to navigate various customer site conditions.
• May be required to carry and deliver samples, catalogs, and related materials.

Entry level

Full-time