Bilingual Direct Sales Agent Specialist

Job Description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Direct Sales Agent Specialist (Direct Auto Insurance is an Allstate Business) is responsible for the profitable growth and attainment of business goals by driving new business sales and understanding customers’ needs to build rapport and trust. This position drives sales and builds and retains its book of business within the market / retail location. It is responsible for attracting and generating new customers and cross‑selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance.

This role sells to walk‑in customers, markets products outside of the office via marketing calls and in‑person visits creating community relationships to promote continued growth and assists customers in the office.

• Drive sales and build and retain a book of business within the market/retail location.
• Attract and generate new customers and cross‑sell existing customers.
• Sell to walk‑in customers and market products via marketing calls and in‑person visits, building community relationships.
• Assist customers in the office.
• Leverage community contacts to build a sales pipeline and maintain an active physical presence in the community (e.g., car dealerships, local events, community organizations).
• Initiate outbound calling to established target customer base for product offerings.
• Monitor key competitors in the local market area and make suggestions to improve the company’s market position.
• Work with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals.
• Deliver optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, while ensuring compliance with all rules, procedures, and standards.
• Understand, promote, and stay current on company underwriting guidelines, announcements, and memos related to policy changes.
• Receive customer payments, issue receipts, and verify cash drawer reports.

• 0–2 years of experience.
• P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company.

• Successfully closes sales of insurance and ancillary products.
• Meets and exceeds sales goals through new product sales, cross‑sell and retention of customers.
• Leverages community contacts to continually build a sales pipeline.
• Monitors competitors and suggests initiatives to improve market position.
• Plans, implements, and manages marketing and sales processes to achieve production and growth goals.
• Delivers optimal results within appropriate metrics.
• Stays current on underwriting guidelines and policy changes.

Base compensation
: $20.00 per hour.

Total Compensation
:
In addition to the base hourly rate, total compensation may include incentive pay such as commissions and bonuses based on individual and team performance.

• Day 1 Benefits.
• Medical, Dental, Vision, Tuition Reimbursement, Pension & more.
• 20 PTO days per year & 6 paid holidays.
• Ability to sell a multitude of industry‑leading products through retail stores and phone.
• Entrepreneurial, performance‑based, and results‑focused culture.
• Multi‑tiered and comprehensive paid training program.
• Base hourly rate plus uncapped monthly incentive.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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