Customer Service Marketing Support Specialist

Benefits:

• Bonus based on performance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Minuteman Press – Hampton Roads, VA

Minuteman Press is a locally owned, printing, apparel, and promotional products company. We’re looking for a motivated, friendly Customer Service & Marketing Support Specialist to join our growing team.

This is not a call-center role. You’ll be working directly with customers, helping with quotes, supporting marketing efforts, and representing our brand in the community.

• Answer incoming calls, emails, and walk-in customer inquiries
• Prepare quotes for printing, apparel, and promotional items
• Follow up with customers on quotes and orders
• Light marketing activities
• Occasionally attend local networking or marketing events
• Help with local deliveries and dropping off customer packages while out in the field
• Work closely with production to ensure orders are accurate and on time
• Provide excellent customer service from start to finish

• Strong communication and people skills
• Comfortable talking with customers in person, by phone, and email
• Organized and detail-oriented
• Willing to learn printing, apparel, and promotional products
• Basic computer skills (email, quotes, CRM/ordering systems)
• Marketing, sales, or customer service experience is a plus
• Positive attitude and team-player mindset

• Stable, locally owned business
• Variety in your day — no two days are the same
• Opportunity to grow into sales or marketing
• Supportive team environment
• Competitive hourly pay (based on experience)

• Full-time
• Monday–Friday
• Day shift (no nights or weekends)