Counselor, Mental Health, Social Work

About YWCA South Hampton Roads

YWCA South Hampton Roads (YWCA SHR) is the oldest and largest multicultural women's organization in the world. YWCA SHR is dedicated to the fullness of its mission to eliminate racism, empower women and promote peace, justice, freedom and dignity for all.

Serving approximately 8,000 individuals each year, YWCA SHR is a source of strength, courage and empowerment for women and families facing crisis. We are a community catalyst for meaningful change and the advocate for shaping vital impact through quality services responding to the critical needs of survivors of sexual violence and domestic violence. YWCA SHR works across racial, gender, religious and social lines with organizations-partners in all sectors to educate about disparities, advocate for change and provide resources and tools to dismantle oppressive systems.

YWCA SHR is in the midst of a rapid transformation from a well-established direct service provider for women and families facing crisis to an organization working at the intersection of eliminating racism, empowering women and standing up for social justice, helping families and strengthening our community.

This position is responsible for providing crisis intervention counseling, individual and group therapy, advocacy and outreach services to YWCA South Hampton Roads clients and allied professionals. Reports to the COO.

• Provide crisis intervention through individual counseling to mostly adult victims but some teenage clients as well.
• Facilitate support groups for victims of interpersonal violence working occasional evenings to accommodate client's needs.
• Provide long-term therapy to YWCA clients, maintaining appropriate client records.
• Develop and monitor service plans for program participants. Make appropriate referrals to other agencies and provide advocacy as needed.
• Respond to crisis situations involving program participants and provide accompaniment to police, hospitals, and courts.
• Serve as department staff back-up according to the weekly rotation schedule.
• Maintain client case records within electronic case management, scheduling software, and any data/grant management software as required by the agency and in accordance with ethical guidelines, policy, and procedures.
• Act as a resource person for staff. Prepare and deliver in‑service programs and training for agency volunteers.
• Pursue on‑going training and education regarding interpersonal violence; trauma‑informed counseling techniques, community resources, and other related topics.
• Attend staff meetings and client case reviews and scheduled in‑service training as assigned.
• Facilitate training and outreach education to the YWCA staff as needed as well as the community on topics related to the mission of the YWCA.
• Serve as outreach therapist/counselor to satellite offices in the designated city as appointed by the COO.
• Collect client fees and distribute to the appropriate YWCA staff member, as necessary.
• Performs other duties as assigned.

This position currently has no supervisory responsibilities.

We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.

• Requires a Master's degree in counseling, social work or related human services field, at a minimum license eligible.
• At least one year of direct service clinical experience working with adults, working a clinical setting with clients affected by trauma is preferred.
• Must provide a copy of any certifications, credentials, Liability Insurance Coverage (if applicable) and all Graduate Level transcripts.

• Must be 18 years of age
• Must complete the training programs of YWCA SHR
• Must complete a successful background check

• Demonstrate knowledge of interpersonal violence and a strong commitment to ending violence against women, men, and children.
• The ability to work independently and manage multiple priorities and respond to participants in a professional and…