Operations Technician

(formerly Kiwibot) is redefining real-world automation — no sci-fi, just robots with jobs. Founded in 2017 and rooted in Colombia's culture of innovation, the company has grown from campus pilots to one of the most active robot fleets on Earth, now operating across more than 30 campuses and cities worldwide. With headquarters in San Francisco and teams in Colombia and Taiwan,  builds purpose-driven robots designed for the present: wheeled, reliable, and delightfully functional.

Our technology powers last-mile delivery, mobile advertising, warehouse logistics, and food service operations — all aimed at making everyday systems smarter, faster, and more sustainable.

We recently acquired the  domain — not for the name, but for the moment. After completing over one million robotic tasks in under a year, we're scaling a movement that brings robotics out of the lab and into daily life. Our philosophy is simple: robots shouldn't be overdesigned for imaginary futures — they should be built for real-world work, now. At , you'll be part of a global team turning that vision into action.

The Robot Operations Technician is a full-time, on-site role embedded directly in our campus robotics operations. This is a hands‑on job for people who like working with their hands, enjoy being active, and want to work with real machines that are out in the world every day — not sitting behind a desk.

This is an entry-level role: no prior experience with robots is required. We’ll teach you what you need to know. New hires get structured onboarding and field training, so you’ll have a solid foundation before you’re running your site on your own. You’ll help keep our robot fleet running day to day, supporting both field operations and logistics at your assigned campus.

If you’re reliable, curious, and like figuring out how things work, this role gives you direct, hands‑on work with robots at scale — with real paths to grow into senior technician, site lead, and regional roles.

• Norfolk, Virginia
• Irvine, California
• Hammond, Louisiana

• Keep the robot fleet in good mechanical, electrical, and software condition, following our procedures
• Perform basic hardware checks, repairs, and component replacements, with training and support from our maintenance team
• Execute and document all robot interventions, including on‑site troubleshooting with remote support
• Support software updates across the fleet
• Ensure each robot has required SIM card and data connectivity; maintain SIM‑to‑robot tracking log
• Manage tools, spare parts, and asset inventory — keep records current and follow procurement protocols
• Support hardware and software field testing as directed
• Prepare maintenance reports on fleet health, incidents, and interventions

• Serve as the on‑site point of contact for operations stakeholders at your campus
• Handle daily fleet deployment and recovery
• Monitor fleet aesthetics and functional readiness; report and address issues proactively
• Ensure partner restaurants and end‑points have all systems in place to operate with the robot fleet
• Meet operational shift requirements and KPIs, including manual robot loading and direct consumer delivery when required
• Ensure facilities, vehicles, and other company assets are properly managed and compliant with applicable state and local requirements

• Conduct inventory cycle counts within the warehouse
• Coordinate shipping of spare parts, robots, marketing materials, and other company assets
• Maintain accurate operational and performance reports as required
• Occasionally support campus engagement, marketing, and growth activities

• Your fleet runs at or above uptime targets…