Manager, Operations

Begin a challenging career with the Norfolk Airport Authority, a political subdivision of the Commonwealth of Virginia. Our mission is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport.

Job Title: OPERATIONS MANAGER

Shift Schedule: 8:30 AM - 5:00 PM, Monday through Friday and as job requires, including additional hours as needed during inclement weather or emergencies.

Starting Pay Range: $ - $ commensurate with experience.

CLOSING DATE:
This job announcement will be open until filled.

INTERESTED APPLICANTS MUST SUBMIT THE REQUIRED DOCUMENTS IF YOUR APPLICATION IS SELECTED TO MOVE FORWARD IN THE EMPLOYMENT PROCESS.

MUST SUBMIT YOUR CURRENT DMV DRIVING RECORD TO:

naaap or Fax to

A current copy of your DMV driving record (dated within the last 30 days of posting date). You can go online to request a copy of your driving record at www.dmv.virginia.gov

ABOUT US:Norfolk International Airport is the aviation gateway to Coastal Virginia and northeastern North Carolina, including the Outer Banks. It has enjoyed three consecutive years of record traffic, including nearly 4.9 million passengers in 2024. Its nine commercial airlines offer nonstop service to more than 40 cities coast to coast. Our vision is that every team member has a stake in bringing our "Stronger Together, Let's Fly" brand to life for every passenger and fellow employee.

We have a demonstrated commitment to cultivating a positive, collaborative work environment that supports our values of professionalism, responsiveness, innovation, diversity, excellence (P.R.I.D.E.) as outlined in our Strategic Plan.

OUR MISSION:The mission of Norfolk Airport Authority is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport.

JOB SUMMARY: This management position is primarily responsible for the airport's daily compliance with FAR Part 139 and overseeing several key Operational support staff. The Airport Operations Manager is responsible for ensuring compliance with Federal Aviation Administration regulations pertaining to airport operations. Inspects airport facilities, including runways, taxiways, ramps, perimeter barriers and buildings, obstructions, records discrepancies and arranges for corrective action.

Prepares, maintains, and verifies all records relating airport operations federal compliance. Issues appropriate notices to airmen (NOTAMS) when hazards exist. The Operations Management will ensure that the Airport Certification Manual, Airport Emergency Plan, and the Wildlife Hazard Management Plan manuals remain current and will assume other duties as directed by the Vice President & Chief Operations Officer.

ESSENTIAL JOB FUNCTIONS: The following duties are typical for this position. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Ensure the airport is in compliance with FAR Part 139 (Airport Certification Program).

Maintain in current status the Airport Certification Manual (to include the Airport Emergency Plan and the Wildlife Hazard Mitigation Plan).

Monitor any changes in field conditions which might require the issuance of NOTAMS (Notice to Airmen). NOTAMS will be issued at his/her discretion to note any changes in field conditions, publish information pertinent to safety, or other related items pertaining to the airport's operation which would be of interest to airmen.

Supervise through subordinate administrators and contractors the daily operations of the Wildlife Hazard Mitigation Plan.

Responsible for preparation of the budget for the Operations Department.

Performs regular internal audits of Part 139 self-inspection records to ensure accuracy, validity, and discrepancy correction with airport maintenance department.

Maintains wildlife permits and other documentation as required by the Wildlife Hazard Management Plan.

Attends construction meetings to assist with coordination and phasing of airport operations to ensure safety and security of airport.

Assists in developing procedures and systems for the inspection, maintenance, safety and security of airside and airport infrastructure, facilities, buildings, structures, equipment and grounds.

As directed, prepares written and oral reports for presentation to airport management.

Perform emergency management duties as outlined in the Airport Emergency Plan and as directed by the Director of Operations, Deputy Executive Director - Administration and Operations and/or the Executive Director.

Coordinate with all applicable departments and Airport Business Partners/Stakeholders.

Recommends and implements new and current software and technologies.

Coordinates FIS and other gates assignments, as necessary.

Oversee air carrier diversion plans and activities.

Leads annual FAR 139 inspections.

Supports airport staff in emergencies and in compliance with…