Manager of Rail Transportation

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.

Salary Range: $87,939 - $114,321

The Manager of Rail Transportation is responsible for the daily operation of the HRT Light Rail system. Direct the efforts of Light Rail Operations' Supervisors and Operators to meet the goal of providing a high quality, safe, efficient and environmentally friendly light rail operation. Coordinate daily with the Managers of Maintenance of Way and LRT Maintenance to ensure that a good transportation value is delivered on time and within budget.

Provides direction and oversight on employee training programs and fosters a climate of communication, cooperation and respect. Regularly visits LRV Operators and Supervisors in the field. Directs the operation of the Rail Operations Control Center and provides daily oversight.

(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)

• Provide effective, day to day leadership for the Rail Transportation department.
• Plans, develops, implements and oversees all light rail standard operating procedures, emergency operating procedures and rulebook.
• Oversees all light rail Operations training and certification programs.
• Participate in the development of strategies, goals, objectives and performance indicators to enhance performance in support of the organization's mission statement.
• Establish a Rail Operations Control Center that will effectively respond to both routine and emergency situations in a manner the will minimize any negative impacts on our patrons.
• Ensures that quality and safety are integrated into all aspects of their responsibilities.
• Manages track access program and participates in the development of a Railway Worker Protection certification program.
• Participates in the development of the operating and capital budgets.
• Participates in the development of safety plans, programs and procedures.
• Administers the provisions of the labor agreement, resolves grievances and other labor issues as appropriate.
• Projects staffing needs and manages resources to ensure that all service is delivered as scheduled.
• Maintain a positive, professional work environment that encourages respect, effective communication, recognizes accomplishment.
• Supervises the employee selection and hiring process for transportation supervisors, conducts performance evaluations and takes corrective action as required.
• On call 24 hours a day and assumes proactive leadership in urgent or emergency management situations.
• Conducts and/or directs the investigation of accidents/incidents to identify trends and training needs, minimize recurrence and assist in the determination of preventability under agreed upon guidelines.
• Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
• Prepare and/or coordinate with other departments any documentation required in support of the FTA triennial reviews, drug and alcohol audits, independent audits, state audits, EEO Program audit, etc.
• Performs other duties as required.

• Ability to communicate effectively in English both orally and in writing; must clearly and fluently speak and read the English language.
• Proven ability to effectively work with others in an operating and unionized environment.
• Knowledge of Operating, Maintenance and Safety Rules and Regulations pertaining to Light Rail Systems.