Front Office Coordinator, Student Counseling Services
Listed on 2025-12-20
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Administrative/Clerical
Clerical, Office Administrator/ Coordinator, Administrative Management
Front Office Coordinator, Student Counseling Services
Title: Front Office Coordinator, Student Counseling Services
Division Name: Student Affairs
Department: Student Counseling Services
Under the supervision of the Office Administrator, perform clerical duties requiring discretion, compliance with all federal and local confidentiality practices, and independent judgment to facilitate the smooth and efficient administration of the Student Counseling Services reception area. Responsible for greeting, receiving, and checking in all clients and guests, as well as answering/screening department telephone calls and assisting students with accessing services and/or making appointments.
This position will maintain electronic files of information regarding current and past clients of the agency. Staff members, as well as master’s and doctoral externs and interns, depend on incumbent for the organization and knowledge of all these files and SCS processes. As such, strong oral communication with a diverse clientele is absolutely necessary.
- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday /administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time
Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: (Use the "Apply for this Job" box below)./
Salary Rate / Pay Rate$18.32 - $18.97 per hour
Required Qualifications- A. College coursework in any curriculum, as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one (1) year (12 months)
- Associate’s Degree (60 semester hours) equals eighteen months (18 months)
- 90 semester hours equals two (2) years (24 months)
- Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
- B. Work experience performing office/clerical activities, including the use of computer systems.
Qualifications
- Ability to work effectively in a fast-paced, front-desk environment with frequent interruptions while maintaining accuracy and attention to detail.
- Proficiency with standard office technology, including printing and scanning equipment, and the ability to learn and adapt to new software systems.
- Strong written and oral communication skills, including the ability to produce clear, accurate, and professional materials.
- Excellent clerical, computer, organizational, time-management, and interpersonal skills.
- Ability to work both independently and collaboratively as part of a team.
8:15am to 4:45pm, Monday, Tuesday, Thursday, and Friday
10:45am to 7:15pm, Wednesday
Must be able to complete the following with or without a reasonable accommodation:
February 2026
Required Applicant Documents- Resume
- Cover Letter
- Reference List
Please Note
:
These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply".
- Transcripts - See Special Instructions section for additional options
- Certification of Retirement Annuity
Please Note
:
These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply".
Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience.
Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.
If you are using college or university coursework to qualify for this position, then transcripts (may be unofficial) must be…
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