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Receptionist, Administrative​/Clerical

Job in Normal, McLean County, Illinois, 61761, USA
Listing for: H&R Block
Full Time position
Listed on 2025-12-31
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Job Description & How to Apply Below
  • Company Overview

    At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong.

  • A Typical Day

    Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.

  • Requirements that Would Be Better If You Have
    • High school diploma or equivalent
    • Ability to work flexible schedule and/or in multiple locations
    • Sales or marketing experience
  • What You Will Bring to the Team
    • Answer phones and greet clients in a personalized, friendly, and inviting manner
    • Match clients with the best‑suited tax professional for their needs
    • Schedule clients how they would like to be scheduled
    • Help ensure all client needs are met during service both in person, over the phone, or virtually
    • Maintain office cleanliness and organization of resources with team members
    • Other duties as assigned
  • Your Expertise
    • Experience working in a fast‑paced environment
    • Previous experience in a customer service environment
    • Ability to multitask
    • Strong organizational and time‑management skills
    • Computer proficiency with ability to use Microsoft Office
  • Benefits

    At H&R Block we invest in our people by committing to their total well‑being. Our benefit offerings can help associatesplanfortheiruniquehealth,welfunandfinancialwellnessneeds.

    • Employee Assistance Program with Health Advocate
    • Well‑being program,Better You,tohelpyoubuildhealthyhabits
    • Neurodiversityandcaregiver supportavailabletoyouandyourfamily
    • Various discountsoneverydayitemsandservices
    • Benefitswithadditionaleligibilityrequirements:

      Medical Coverage,401k Retirement Savings Planand Employee Stock Purchase Plan
    • Clickhere to checkoutallavailablebenefits
  • Community

    We remaincommittedtobuilding aConnectedculture—oneinwhichtrust,caredandconnectionsarehowweworktogether as we continue to createanenvironmentwhereeveryonefeelsafe tobringtheir authentic selfatworkeverydayandfeelsliketheybelongaspartoflargteam.

  • Equal Opportunity Employer

    H&RBlockisanequalopportunityemployer.welcomeseandcelebratesdiversityinourworkplaceregardlessofgender,raceorcolor,ethnicityornationalorigin,age,disability,religion,sexual orientation,genderidentityorexpression,orveteranstatus.

  • Pay Range

    $/Hr.

  • Sponsored Job

    #14045

  • Job Details
    • Seniority level:
      Not applicable
    • Employment type:

      Full‑time
    • Job function:
      Administrative
    • Industries:
      Retail
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