Leasing Consultant - Social Normal

Position: Leasing Consultant - The Social Normal

Leasing Consultant – The Social Normal

Trinity Property Consultants is looking for a leasing consultant to join our team. Our organization values innovation, teamwork, excellence, and empowerment while creating vibrant communities for three decades. We are ranked among NHMC’s Top 50 Apartment Owners and Managers and are seeking passionate individuals to elevate our culture and deliver unparalleled service to team, residents, investors, and partners.

Job Overview

The position offers hourly pay of $15 to $16, based on experience, with commission and bonus opportunities.

Schedule:

Monday‑Friday with some Saturdays. Full‑time.

Responsibilities

• Providing superior customer service
• Assist in complete market surveys
• Show, lease, and move in prospective community members
• Update unit availability daily
• Process rental applications and maintenance requests
• Receive collections in accordance with Trinity’s standards
• Clerical and phone support
• Maintain all community member files, ensuring completeness and accuracy of documentation
• Maintain a calendar of scheduled move‑ins and ensure all apartments are inspected and move‑in ready to Trinity’s standards
• Demonstrate ability to resolve resident complaints and direct pertinent issues to Supervisor
• Conduct community member move‑out unit walks
• Additional tasks or duties assigned by Supervisor

Special Requirements Physical Demands

The employee will regularly sit, stand, walk, reach, talk, and hear. Occasional climbing may be required. The employee will work at a personal computer and talk on the phone for extended periods. Must detect auditory/visual alarms and be available for extended/flexible hours, weekends, as needed.

Attendance / Travel

This full‑time position may require availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is required.

Essential Functions

• Handle high‑stress situations effectively
• Exhibit strong leadership skills
• Excellent communication skills
• Superior collection skills
• Administrative and organizational skills
• Time management skills and ability to prioritize wisely
• Customer service orientation
• Strong sales background
• Knowledge of state law as it relates to fair housing

Qualifications Computer Skills

• Intermediate computer and Internet knowledge
• Intermediate knowledge of MS Word, Excel, and Outlook
• Prefer knowledge of Yardi, Voyager, LRO, Entrata, Resident Check

Learning and Development

Commitment to ongoing professional development and career growth through Trinity’s continuing education programs.

Education

• High school education or equivalent is required
• Fluently read and write English, accurately perform intermediate mathematical functions and use all on‑site resident management software functions

Professional Experience

One year of experience in a service industry is preferred.

Benefits – We’ve Got You Covered!

• Medical, Dental & Vision: free PPO‑HSA (with a $1,200 annual employer contribution) to all employees outside CA; in California employees can choose between free PPO‑HSA and HMO plan; coverage 100% of monthly premium costs for employee dental and vision; FSA & Dependent Care options available.
• Retirement Plans: 401(k) with 2% employer match; eligible to enroll after 90 days.
• Group Life, Long‑Term, and Short‑Term Disability Insurance: up to $25,000 life insurance and AD&D coverage.
• Paid Holidays & Vacation: competitive paid holidays and 2–4 weeks of paid vacation after 90 days.
• Sick Leave: compliance with state and local jurisdiction requirements.
• Referral Bonuses: $1,000 bonus for hires made through employee referrals.
• Volunteer Time‑Off: up to 16 hours annually (8 hours personal, 8 hours company‑sponsored).
• Employee Assistant Program (EAP): includes Health Advocate and Travel Assistance Program.
• Competitive Bonus & Commission Structures: recognition of hard work and goal achievement.
• Opportunities for Advancement: promotion from within and extensive professional development training, reimbursement programs and scholarship opportunities.
• Additional Perks: corporate shopping discounts, appliance discounts, lifestyle discounts.

Equal Employment Opportunity

At Trinity Property Consultants, we’re dedicated to a diverse, equitable, and inclusive workplace. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation, we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Sales and Management

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