Customer Service Rep; E College Ave

Customer Service Rep (02812) – 1910 E College Ave.

Join our team as a Customer Service Representative at our 1910 E College Ave. location in Normal, United States! We're looking for friendly, customer‑focused individuals to provide exceptional service and support to our valued customers.

• Greet customers warmly and assist them with their orders and inquiries.
• Take phone and in‑person orders accurately and efficiently.
• Prepare and assemble food items, including making pizzas.
• Process cash and card transactions with precision.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Address customer concerns and resolve issues in a professional and empathetic manner.
• Adhere to company policies and food safety standards.
• Assist with additional tasks as needed to support the team and business operations.

• Excellent customer service skills with a friendly and positive attitude.
• Strong communication abilities, both verbal and written.
• Capability to follow directions and work in a fast‑paced environment.
• Basic math skills for handling cash transactions.
• Ability to multitask and prioritize effectively.
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Flexibility to work various shifts, including weekends and holidays.
• Team‑oriented mindset with a willingness to collaborate.
• Previous customer service experience preferred, but not required.
• High school diploma or equivalent (preferred).

• Not Applicable

• Full‑time

• General Business

• Software Development and IT Services and IT Consulting