Customer Service Rep; E College Ave

Position: Customer Service Rep(02812) - 1910 E College Ave.
Company Description

Job Description

Join our team as a Customer Service Representative at our 1910 E College Ave. location in Normal, United States! We're looking for friendly, customer-focused individuals to provide exceptional service and support to our valued customers.

* Greet customers warmly and assist them with their orders and inquiries

* Take phone and in-person orders accurately and efficiently

* Prepare and assemble food items, including making pizzas

* Process cash and card transactions with precision

* Maintain a clean and organized work environment

* Collaborate with team members to ensure smooth operations during busy periods

* Address customer concerns and resolve issues in a professional and empathetic manner

* Adhere to company policies and food safety standards

* Assist with additional tasks as needed to support the team and business operations

Qualifications

* Excellent customer service skills with a friendly and positive attitude

* Strong communication abilities, both verbal and written

* Capability to follow directions and work in a fast-paced environment

* Basic math skills for handling cash transactions

* Ability to multitask and prioritize effectively

* Physical stamina to stand for extended periods and lift up to 25 lbs.

* Flexibility to work various shifts, including weekends and holidays

* Team-oriented mindset with a willingness to collaborate

* Previous customer service experience preferred, but not required

* High school diploma or equivalent (preferred)

Additional Information