Product Guide: Versatile Customer Advocate; Onsite
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management
Rivian is hiring an Inside Product Guide to support customers across the full Rivian journey—from inquiry to delivery and beyond. You’ll handle inbound calls, chat, and delivery tasks while building cross-functional knowledge and maintaining high service standards.
The role emphasizes strong communication, a sales-oriented mindset, and the ability to adapt to a fast-paced environment. Weekend availability is required in a fully onsite setting.
We have an opening for a Inside Product Guide:
Versatile Customer Advocate (Onsite) in Normal, IL, United States within Sales, Other.
The Inside Product Guide:
Versatile Customer Advocate (Onsite) role at Rivian is now open for applications in Normal, IL, United States.
Join us at Rivian as our next Inside Product Guide:
Versatile Customer Advocate (Onsite) in Normal, IL, United States.
We are currently recruiting a Inside Product Guide:
Versatile Customer Advocate (Onsite) for our team in Normal, IL, United States.
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