Studio Teach​/FLS Student

Title: Studio Teach/FLS Student Staff

Employee Classification: Student Help Regular

Division Name: Academic Affairs

Department: Instructional Tech - College of Education

The Studio Teach/Flexible Learning Spaces staff member is relied upon to provide customer service and support to faculty, staff, students, and visitors concerning the College of Education's flexible learning spaces and educational tools in Studio Teach. The student fulfilling this position will utilize their problem‑solving, communication, and customer service skills to assist others in using the technology available in Studio Teach.

They will also maintain the professional appearance of the space. It is an opportunity to learn and serve in a teaching, learning, and sharing community!

Technologies and tools available include:

• iPads, apps, and accessories
• Educational and STEAM Technologies
  • 3D Printing
  • Laser cutting
  • AR/VR
  • Coding robots
  • SMART Board
  • and much more!
• Micro‑makerspace supplies, materials, and projects
• Video conferencing equipment and screen casting technology
• Mac Books, Windows, Chromebooks

Student employees will have the opportunity to be creative and innovative as they work with others to discover ways to present information in a meaningful and usable way.

• Explore tech and demonstrate understanding of functionality and its potential use in the classroom.
• Provide support to students, faculty and staff who request assistance with tech, apps, space, and resources.
• Maintain a safe, healthy and functional environment, online and in‑person, for students, faculty and staff. Regular cleaning of equipment and furniture, and testing of technology.
• Be dependable and be able to balance independent work and teamwork.
• Be willing to follow directions when necessary and be self‑directed when appropriate.
• Be willing to work towards becoming an expert in using some of our STEAM technologies to contribute to building a strong team.
• Staff must be willing and available to help all visitors to our flexible learning spaces. Technical training and guidance are provided and will be completed based on the schedule put forth by the Coordinator. Opportunities for growth and advancement will be made available for the motivated applicant.

• Provide basic technical troubleshooting for technologies and products listed above
• Report unresolved technical issues to COE Helpdesk
• Provide guided support and basic instruction to others regarding the use of the available technology
• Answer common questions and know where answers can be found
• Redirect faculty, staff, students, and visitors to requested resources on campus
• Demonstrate a willingness to learn and apply acquired skills
• Perform other tasks as directed by supervisors

Student employees are eligible to participate in the University’s 403(b) Plan. More information can be found here.

$15/hour

• Excellent problem solving and customer service skills
• Politeness, dependability, and attention to detail
• Eagerness to learn and become proficient with new skills and emerging technologies
• Self‑motivation, curiosity about STEM technologies, creativity
• Enthusiasm about design and innovation
• Enthusiasm to serve and help others grow, politeness, dependability, and attention to detail
• Good oral and written communication skills

• Availability to work three or more semesters
• Customer service experience
• Technical support experience

Between the…