Redbird Philanthropy Engagement Ambassador Job Normal area,Illinois USA,Non-Profit & Social Impact

Title: Redbird Philanthropy Engagement Ambassador
Employee Classification: Student Help Regular
Division Name: University Advancement
Department: Alumni and Donor Engagement

Job Summary

This is a position that is to start in November for the duration of the academic year (no work required during finals/no work winter break or summer).

The Redbird Philanthropy Engagement Ambassador will work as a part of the Redbird Philanthropy Engagement Center (RPEC) team and reports to the Associate Director, RPEC. This position calls donors and potential donors to initiate conversations and ask for donations. This position also utilizes personalized video messages, email and text. This position is tasked to engage with an assigned portfolio of donors and potential donors across a multitude of fundraising marketing channels utilizing communication cadences or touchpoints to maximize relationship building and secure fundraising production.
The Redbird Philanthropy Engagement Ambassador is a representative of Illinois State University and Alumni and Donor Engagement, providing updates on campus events and changes, information on scholarships and giving opportunities, and reflections on personal experiences of Illinois State University.
The position will be tasked with achieving personal fundraising metrics determined by the Associate Director, RPEC. This position requires strong verbal and written communication skills, the ability to maintain positivity and professionalism in demanding situations, and the ability to think strategically in a fast-paced environment.
The Redbird Philanthropy Engagement team is an excellent opportunity to develop knowledge and expertise in communication, fundraising, and public relations and build a skill set and demonstrated success that will enhance a professional resume. Other responsibilities can include:

Other responsibilities can include:

Serve as an ambassador by establishing an open line of communication between the assigned College and its supporters.

Gain a greater understanding of the assigned College, its organizational structure, and its annual needs for financial support.

Conduct video calls with constituents (alumni, parents, friends, etc.) to build personal rapport, engage, and generate gifts to support college and university funding priorities.

Work with other students in a team-oriented environment to achieve institutional goals.

The Illinois State University Foundation is a not-for-profit organization that manages the private gifts that are given to the University each year. The Foundation ensures that money given to Illinois State is used as the donor intended and is consistent with the mission of the University.

Additional Information

Student employees are eligible to participate in the University’s 403(b) Plan. More information can be found here.

Pay Rate

$16.00/hour

Required Qualifications

Current Student enrolled at Illinois State University

Prior work experience in a professional setting

Excellent written and verbal communication skills, with a special focus on interpersonal skills with new people

Ability to follow directions & meet established deadlines

Demonstrated ability to work as a self-starter and self-motivator

Demonstrated ability to collaborate with colleagues to achieve organizational goals

Demonstrated ability to behave in a manner that ensures confidentiality of donor data

Maintain a professional, courteous, and honest demeanor with alumni, donors and colleagues

Attend 4 shifts a week

Preferred Qualifications

Creative problem-solver who can identify gaps and opportunities and share recommendations.

Work Hours

Sunday: 12-4pm, 4-8pm
Monday: 1-5pm, 5-9pm
Tuesday: 1-5pm, 5-9pm
Wednesday: 1-5pm, 5-9pm
Thursday: 1-5pm, 5-9pm
Friday: 1-5pm

Functional Expectations

Effectively communicate on a daily basis.

Proposed Starting Date

November 12, 2026

Required Applicant Documents

Resume, Cover Letter, and Reference List

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described…