Member Assist Cart Attendant

Overview

Position Summary:

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot, helping members with their purchases, and ensuring there are carts ready and available.

You will also assist our members by helping them load their vehicles and supporting a great member experience. This role requires you to be on your feet and on the go, rain or shine.

• Ensure club pickup orders are filled by contacting members to notify when pickup time is delayed; inform members when products are unavailable and offer alternatives; ensure items are dispensed when members arrive for pickup; resolve member issues and concerns; promote the companys products and services.
• Maintain safety of the facility by conducting safety sweeps; follow procedures for handling merchandise; report unsafe situations to facility management.
• Provide member service by acknowledging the member, identifying needs, assisting with purchasing decisions, processing purchases, assisting with payments and using cash registers; locate and organize merchandise; zone designated areas; resolve member issues; maintain availability of carts/flatbeds; assist with transporting items; retrieve carts according to policy; maintain parking lot cleanliness.
• Comply with company policies, procedures, and ethics; apply Open Door Policy in business processes and practices.
• Complete work assignments and priorities by using policies, data, and resources; collaborate with managers and co-workers; identify priorities and deadlines; communicate progress; adapt to change and feedback.

Minimum Qualifications:

Outline provided in the original description.

Preferred Qualifications:

Outline provided in the original description. The role requires customer service orientation and the ability to stand for long periods while assisting members quickly and accurately.

• Base pay range: $16.00/hr - $23.00/hr
• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO can be used for vacation, sick leave, holidays, or other purposes.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

The hourly wage range for this position is $16.00 to $23.00. Additional compensation in the form of premiums may be paid in specific circumstances. Premiums may be based on schedule, facility, season, or work performed.

The information above is designed to indicate the general nature and level of work performed in the role and is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. The full job description can be made available as part of the hiring process.

Location:

Normal, IL. Walmart/Sams Club facilities may have eligibility requirements for benefits; benefits are subject to change and may require specific terms.