Field Service Technician or Automation Field Technician

Job Description

Key Responsibilities

● Mechanical & Electrical Assembly:
Uncrate, assemble, and wire AGV systems and associated

charging stations at customer facilities.

● Preventative Maintenance:
Perform routine maintenance on robotic fleets, including lubricating

mechanical joints, checking battery health, and inspecting drive wheels.

● Repairs & Parts Replacement:
Swap out faulty hardware components such as sensors, motors,

cables, and circuit boards using standard hand tools and multimeters.

● Testing Support:
Execute standard testing procedures and checklists to ensure equipment functions

properly before handing it over to the client.

● Cross-Border Communication:
Report hardware defects and site challenges clearly to our technical

support and manufacturing teams in China.

● Site Documentation:
Maintain accurate logs of maintenance performed, parts used, and travel

expenses.

Required Qualifications

● Work Authorization:
Must be legally authorized to work in the United States on a full-time basis.

(

Please note:

We are unable to provide employer sponsorship for this role).

● Language

Skills:

Professional working proficiency in both English and Mandarin Chinese (spoken and

written) is required to read technical manuals and communicate with our overseas teams.

●

Education:

High School Diploma or GED equivalent required; an Associate’s degree or technical

certificate in Electronics, Mechanics, or Mechatronics is highly preferred.

● Hands-on

Experience:

Minimum of 1-2 years of experience in electro-mechanical assembly, industrial

maintenance, automotive repair, or a related field.

● Tool Proficiency:
Comfortable using standard hand tools, power tools, and basic electrical testing

equipment (e.g., multimeters).

● Travel Requirements:
Must possess a valid driver’s license and passport. Willingness to travel

frequently (up to 75%) to US client sites and travel internationally to China for technical

training.

Preferred Qualifications

● Previous experience repairing forklifts, conveyor belts, or CNC machinery.

● Basic understanding of how to read mechanical blueprints and simple electrical wiring diagrams.

● Strong safety mindset with knowledge of OSHA safety standards and Lockout/Tagout (LOTO)

procedures.