Conference Assistant – Summer

Position: Conference Assistant – Summer 2026

Title: Conference Assistant – Summer 2026

Employee Classification: Student Help Regular

Division Name: Student Affairs

Department: University Housing Services

Job Summary

The Conference Assistants (CAs) will have significant responsibility in overall summer conference operations including but not limited to the following: front desk management, conference check‑in/check‑outs, building preparation, and emergency call response.

Interviews for this position will begin late January/early February 2026.

Responsibilities

Inspect residence hall facilities to ensure orderly appearance and report necessary repairs.

Inventory conference supplies (i.e. keys, conference information, and materials) before, during, and after each conference.

Maintain themed and informational bulletin boards.

Meet and communicate regularly with the residence hall professional staff.

Work desk shifts as assigned.

Present a good image of Illinois State University.

Perform duties related to conference and summer school check‑ins and check‑outs.

Assist in acquainting conference sponsors with conference policies, procedures, facilities, and emergency procedures.

Be available to conference participants; respond to needs and concerns, make referrals when necessary.

Submit maintenance requests and damage assessments.

Responsible for building security and safety.

Assist with other duties and projects as assigned by supervisor or professional staff.

Assist with emergency response according to training received.

Mailroom Responsibilities

Responsible for sorting and forwarding mail.

Log and distribute all packages to residents.

Mailroom shifts will be based on summer mail needs.

Additional Information

Student employees are eligible to participate in the University’s 403(b) Plan. More information can be found here.

Pay Rate

$15.00/hour

Required Qualifications

• Attend training in April
• Available to work from May 9th through August 10th
• Pre‑enrolled for fall semester classes or registered for summer classes.
• Prepared to work extra hours from, Friday, June 12th through Sunday, June 14th for Illinois Special Olympics and not to exceed 28 hours for the scheduled work week.
• Adhere to the established dress code
• Must be available to work evenings and weekend hours as assigned by supervisor.
• 2.4 cumulative grade point average at time of application.
• Completed at least 24 credit hours at time of appointment.
• Good disciplinary standing with the University.
• Have at least one semester of residence hall living experience

Preferred Qualifications

• Ability to provide excellent customer service experience to all guests
• Ability to think critically on the job and problem‑solve as needed
• Ability to multitask and be flexible
• Ability to maintain confidentiality
• Attention to detail
• Have a positive attitude
• Able to work as part of a team
• Organizational and communication skills
• Strong work ethic and leadership skills

Work Hours

Monday through Sunday, between 7 a.m. and 11 p.m. – as scheduled during building hours.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

Effectively communicate on a daily basis.

Proposed Starting Date

April 2026

Required Applicant Documents

• Resume & Reference List

Please Note
:
These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Contact Information for Applicants

For more information about this position, please email: dehard2

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99‑603, requires all…