Donor Room Receptionist; Norman, Ok

Start Your Career While Saving Lives

Location:

Norman, OK

Pay: $13.00 an hour or based on education and/or experience plus shift/weekend differential; $500 bonus after 6 months and $1,000 bonus after 1 year!

Benefits:
Health, dental, vision, life insurance, long term disability, 401(k), paid-time off, $5,000 annual tuition reimbursement, holiday pay, etc.

Days and

Hours:

Varied to include weekends (Full Time)

Position:
Efficiently manage the donor registration process as well as track all guests/visitors to Institute facility, ensuring that each person is greeted in a friendly and professional manner.

Qualifications:

• High school diploma or equivalent
• Outstanding customer service skills
• Ability to maintain a calm and pleasant attitude when dealing with upset individuals
• Full knowledge of computers and software, including Microsoft Office products
• Great keyboarding skills as well as ability to handle multi-line phone system
• Good critical thinking skills that would allow for good judgment calls when necessary

Primary Responsibilities:

• Maintain a pleasant and welcoming attitude for all individuals who present in the donor center.
• Answering phones.
• Greet and register all donors via appropriate SOP and data systems.
• Greet and sign in all visitors to OBI, notifying appropriate staff.
• Provide pleasant communication to waiting donors letting them know approximate wait times, thanking them for their patience.
• Properly stock and maintain the canteen area including promotional items.
• Administrative support for center supervisor as needed.