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Technical Support HelpDesk/Support

CXone Support & Data Insights Specialist

Job in Norman, Cleveland County, Oklahoma, 73019, USA
Listing for: University of Oklahoma
Full Time position
Listed on 2025-12-07
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 19.5 - 21 USD Hourly USD 19.50 21.00 HOUR
Job Description & How to Apply Below
A leading educational institution is seeking a Workforce Optimization Support Specialist to provide expertise and support for the CXone Contact Center platform. Responsibilities include assisting users, troubleshooting issues, and documenting resolutions. The ideal candidate should have a High School Diploma and 18 months of relevant experience, possess strong communication skills and detail-oriented attributes. This full-time role offers a hybrid work schedule and targets a salary of $19.50 - $21.00 per hour based on experience.
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