IT Operations Technician

Overview

Join to apply for the IT Operations Technician role at Epic
.

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin.

• Monitor the hosting infrastructure stack and respond swiftly to problems as part of the team s central nervous system.
• Employ investigative and troubleshooting skills across a variety of tools to identify and resolve routine and complex network, hardware, virtualization, and presentation problems.
• Connect with contacts from healthcare organizations to address impact, communicate issues, and perform system builds.

• Relocation to the Madison, WI area (reimbursed)
• A history of academic and professional success
• Exceptional interpersonal, communication, initiative, and leadership abilities
• Available to work second or third shift hours
• Eligibility to work in the U.S. without sponsorship
• COVID-19 vaccination

• Knowledge of Internet networking protocols and tools like TCP/IP, ping, and trace route
• Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
• CompTIA+, CCNA, Network+, or Linux+ certification
• Knowledge of VMware

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Computer Networking and Information Technology & Services

We are an Equal Opportunity Employer. Diversity, equity, and inclusion are central to our principles. Please see our full non-discrimination statement at Epic Careers.