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SaaS Support & Customer Success Engineer

Job in Norman, Cleveland County, Oklahoma, 73019, USA
Listing for: Trinnex
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 78000 - 129000 USD Yearly USD 78000.00 129000.00 YEAR
Job Description & How to Apply Below

Trinnex is seeking a technically savvy SaaS Technical Support Analyst to help customers maximize value through responsive technical support and issue resolution. You will collaborate with Product, Engineering, Sales, and Customer Success to resolve challenges and improve user experience.

Responsibilities include maintaining Zendesk processes, contributing to knowledge base content, and supporting training initiatives while enabling customer adoption and retention.

Join us at Trinnex as our next SaaS Support & Customer Success Engineer in Norman, OK, United States.

The advertised compensation is 78..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the SaaS Support & Customer Success Engineer role in the description above.

We appreciate your interest in this position.

Join Trinnex and contribute to our ongoing work.

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