Web and Digital Experience Intern

The Dodge Family College of Arts & Sciences (DFCAS) is the largest college at the University of Oklahoma. Its departments, schools, and programs each maintain their own website, and those sites are the first place prospective students, current students, and visitors go to learn about a department. Most departments update their sites on top of other duties. DFCAS is seeking two students to serve as Web and Digital Experience Interns for one full year, January through December 2027, including summer.

Each intern is the web contact for the departments in two of the college's four academic divisions: one intern works with Natural Sciences and Professional Programs, and the other works with Humanities (including the Boren School) and Social Sciences. Interns also help build and maintain the DFCAS Digital Resource Hub. Interns report to the DFCAS Director of IT and work as part of the DFCAS Intern Program alongside the college's AI and Digital Literacy interns.
This internship can be used for course credit through CAS 4630. 180 hours per semester is the equivalent of 3 credit hours. Students who wish to pursue this option should contact their department chair as early as possible.

NOTE:

This role does not require programming expertise. Interns complete Modern Campus CMS training through OU Marketing and Communications before receiving editor access. The role requires someone who can review a webpage, identify what would make it clearer and easier to use, and follow through.

• Complete OU Marketing and Communications' Modern Campus (OU Campus) CMS training before receiving editor access
• Update and maintain content across assigned department websites: news, events, faculty and staff profiles, program and course pages, and announcements
• Coordinate with department staff to gather content updates and publish them accurately and on time
• Ensure all published content follows OU brand guidelines: color palette, typography, and image standards
• Work alongside department student web staff in the departments that have them

• Audit each assigned department website for outdated content, broken links, navigation
  problems, and page hierarchy
• Write plain-language findings and a ranked list of fixes for each department, then carry out the fixes
• Rebuild selected pages so visitors can find key information in fewer clicks, and document each change before and after
• Design visual assets for department pages, including banners, headers, and featured graphics, within OU brand standards

• Check pages against WCAG 2.1 AA accessibility standards: alt text, heading structure, color
  contrast, link text, tables, and posted PDFs
• Fix accessibility issues in the CMS and document issues that need department action
• Ensure maintained pages display and work correctly on mobile devices

• Build and maintain the structure, page templates, and navigation of the DFCAS Digital Resource Hub (SharePoint)
• Organize hub content by audience: faculty, staff, and material that can be shared with students
• Publish and update content supplied by the DFCAS AI and Digital Literacy interns

• Serve as the web contact for departments in the assigned divisions
• Answer questions from department staff, walk them through updates, and respond promptly to web requests
• Write short how-to guides so departments can keep their sites current

• Track assigned work in Microsoft Planner and keep a log of published changes
• Attend a weekly team meeting and a weekly check-in with…