Executive Director - Norman

Primrose Retirement Communities is excited to expand our presence in Oklahoma through the transition of an existing senior living community in Norman. This is a unique opportunity for an experienced leader to help shape the next chapter of the community while maintaining a strong focus on resident satisfaction, team engagement, operational excellence, and service quality.

As Executive Director, you will play a key role in leading the community through this transition, building relationships with residents, families, and team members, establishing a positive culture, and driving the long‑term success of the community. We are looking for a hands‑on leader who thrives in a dynamic environment, enjoys building high‑performing teams, and is passionate about creating an exceptional experience for residents and employees alike.

• Ensures continuity and consistency in both delivery and quality of services, which includes nursing care, resident engagement, dining services, housekeeping, and general maintenance of the community.
• Builds positive relationships with residents and their families, encourages effective communication by promoting an open‑door policy, and addresses questions, concerns and grievances in a timely, professional manner.
• Develops, implements, and administers budget, ensuring food, supply and labor costs are within budgeted parameters, and addressing expense variances.
• Responsible for overseeing all business‑related activities such as bank deposits, rent recaps, monthly bills, payroll, etc.
• Provides effective leadership to departmental leaders and their teams in upholding all company policies, as well as the Primrose Mission and Core Values.
• Oversees employee onboarding program and ensures new hire and annual staff training requirements are met according to both state standards and Primrose standards.
• Responsible for the oversight and performance of all community departments- evaluates performance, provides feedback, and applies disciplinary actions in compliance with company policies.

• Bachelor’s degree in healthcare, gerontology, business, or related field preferred
• Three or more years working in the senior living industry
• Demonstrated work experience in supervisory role with increased levels of responsibility in operational activities
• Knowledge of federal, state, and local laws, rules and regulations as related to Assisted Living and Memory Care communities
• Must meet minimum qualification requirements for Executive Directors as mandated by state Assisted Living regulations
• Ability to interpret financial statements and administer a set budget
• Responsible for compliance with workers’ compensation program and OSHA requirements, ensuring proper reporting and documentation for all workplace injuries and illnesses
• Ability to be on‑call and responsive to urgent needs of the community

Primrose Retirement Communities began over 35 years ago with a simple mission - to honor our seniors by offering a variety of healthy, happy lifestyle options.

By getting the right people on the team at all levels of the organization and by making work fun, we will create a culture where the best people will want to work, residents will want to live, and the core values of Accountability, Relentless Improvement, Embrace Change, Respect and Passion are embraced.

• PTO (Paid Time Off)
• Various coverage levels for Medical, Dental, and Vision Insurance Plans
• Employee Assistance Program (EAP)

And best of all, you get to work with our amazing STAFF and RESIDENTS !