Store Associates; 24th & Main

Join to apply for the Store Associates (24th & Main) role at Goodwill Central Oklahoma

Goodwill Central Oklahoma is seeking individuals to help grow our mission—We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community.

To provide excellent customer service to internal and external customers and perform a variety of general store duties including collecting, sorting, processing and selling merchandise. This is not a supervisory role.

$12.75 per hour

• Medical
• Dental
• Vision
• Life
• 401k
• Employee eligibility for the RISE program (career guidance, job training, support for life’s challenges)

• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors.
• Properly distribute items from the back room to the correct areas.
• Clean and straighten items on the floor and keep the store, dressing rooms, and bathrooms hygienic.
• Abide by the policies and procedures of Goodwill Industries of Central Oklahoma.
• Perform tasks according to work instructions.
• Ensure security of company assets and donations.
• Perform general sales floor/production area duties and cross‑train in all work areas.
• Adhere to cash handling procedures as outlined by Agency procedures.
• Greet and assist all donors/customers while directing complaints to management.
• Assist in loading and unloading Goodwill trucks and trailers.
• Maintain store housekeeping to Agency standards.
• Attend training as required.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and attend safety training and meetings. Report any unsafe work conditions, accidents or injuries immediately.

• Perform other duties and projects as required by management.

• High school diploma or GED preferred.
• Prior customer service experience preferred.
• Ability to speak, read and write the English language.
• Reliable transportation and communication required.

• Live the Values
• Results Driven
• Customer Focus
• Communication
• Job Skills Knowledge

• High level of attention to detail.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to work on several projects at once.
• Strong sense of internal and external customer service.
• Good time management skills and demonstrate adherence to timelines and schedules.
• Good decision‑making skills.
• Basic math skills.
• Good interpersonal skills: able to work well with a wide range of people.

• Standing, walking, twisting, bending, grabbing and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, smelling and visual acuity.
• Ability to push, pull and lift up to 50 pounds, or more with assistance.
• Required to operate a computer.
• Required to handle textiles and donated goods and must be able to move stock onto or off shelves.

• Works in climate‑controlled retail or production environment most of time but will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.
• Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays and blackout periods which may vary from week to week as well as occasional overtime when approved by management.
• Moderate noise level.
• May work part time or full time at the discretion of management.

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