Sales Consultant; Ford Norman

Sales Consultant (Ford Norman) –
Cavender Auto Family

For over 80 years the Cavender Auto Family has strived to offer the best dealership experience by proudly serving our community, employees, and customers. The company has experienced remarkable growth over the last 5 years with 18+ dealerships across San Antonio, Austin, Lubbock, Midland, Oklahoma City, Columbus and Weimer, Texas with 2,300 employees.

Here at Cavender Auto Family we believe in "Making Confidence Happen" (MCH) by acting with integrity, showing our customers we care, taking ownership of our actions, bringing positive energy, and being subject‑matter experts. This motto embodies our culture and drives our success.

Confidence Ford of Norman, a Cavender Auto Family dealership, is currently looking for a talented Sales Consultant to join our growing family and help "Make Confidence Happen". Veterans and military spouses are encouraged to apply.

• $3,000 per month guarantee for first 90 days
• Medical, Dental and Vision Insurance, and pet insurance
• Paid Time Off
• Paid Maternity and Paternity leave (Parental Leave)
• Company‑Paid $10,000 life insurance policy
• Employee discounts on vehicles, service and parts
• Professional growth and development training on a quarterly basis

• Greet customers to identify vehicle needs and lead them through the sales process, including vehicle selection, test drive, personalization, financing, and paperwork.
• Perform high‑quality, professional, and knowledgeable presentations and demonstrations of new and used vehicles.
• Use the customer relationship management (CRM) tool to track all customer interactions.
• Present customer deal structure and additional finance products.
• Follow up with customers and maintain high customer satisfaction.
• Complete ongoing training modules to stay abreast of new vehicle products, features and accessories.
• Maintain Customer Satisfaction scores at or above company standards.
• Arrange for delivery and registration of vehicles.
• Engage in business development, contacting prospects and clients via phone and email.

• Preferred:
  Sales or customer service experience
• Strong communication skills.
• Strong record of positive customer service results with a customer‑focused attitude.
• Submit to and successfully complete MVR, background check, and pre‑employment drug test.
• Valid driver’s license.

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Sales and Business Development
• Industries: Motor Vehicle Manufacturing