Partner Manager, Mid-Market

7shifts is an HR platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.

As the Partner Manager, Mid-Market at 7shifts, you’ll own and grow relationships with our POS, payroll, technology, and agency partners to drive partner-sourced pipeline and support our mid-market growth strategy. Reporting to the Manager of Partnerships, you’ll work closely with our Sr. Director of Mid-Market and collaborate with the Mid-Market sales team through deal reviews to identify opportunities and accelerate growth.

This is a dedicated role focused on building and scaling our mid-market partner channel, with a key objective of growing partner-sourced pipeline in 2027. You’ll also partner with our Product team to drive business development for new mid-market integrations, helping expand our partner ecosystem and unlock new opportunities. Travel will be a regular part of the role, with approximately 20–30% of your time spent at conferences, partner events, and on-site meetings.

• Build and strengthen relationships with mid-market AEs, sales leaders, and account managers across our POS, payroll, and technology partners, including Toast, Square, Spot On, Global Payments (Genius), Qu, Hunger Rush, and NCR

• Develop joint target account lists with each partner and work directly with their reps to identify, prioritize, and progress opportunities

• Partner with our Mid-Market sales team through weekly deal reviews, bringing forward partner insights and identifying opportunities to influence active deals

• Deliver training and enablement sessions for partner sales teams and dealer networks, helping reps understand when to bring 7shifts into a deal and how our broader platform supports restaurant operators beyond scheduling

• Leverage AI to work more effectively, from identifying key partner contacts and drafting outreach to preparing for meetings. You’ll validate AI-generated outputs and take ownership of the quality and results of your work

• Track and report on partner channel performance, including partner-sourced mid-market opportunities, training and enablement activity, and conversion rates

• Plan and prioritize conference and partner event attendance, manage your travel budget, and evaluate the pipeline and opportunities generated by each trip

• 4+ years of experience in partnerships, channel sales, alliances, or a similar role, ideally within a B2B SaaS company serving mid-market or multi-location customers

• A track record of generating pipeline and driving growth through partner channels

• The ability to build strong relationships with individual sales reps at partner organizations, earn their trust, and make 7shifts a go-to partner in their sales process

• Strong business judgment and prioritization skills, with the ability to balance competing priorities across partners at different stages of growth

• Experience bringing cross-functional teams together to move deals, business development opportunities, or integrations forward

• Strong written and verbal communication skills, with the ability to influence stakeholders and build alignment across teams

• Hands-on experience using AI in your day-to-day work, with examples of how you've applied it to improve efficiency, quality, or outcomes

• Willingness and ability to travel 20–30% of the time for partner meetings, conferences, and industry events

• Experience working at or partnering with a…