Service Technician

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Performs a variety of duties related to the installation, operation, repair, and maintenance of overhead and/or underground distribution systems, transmission facilities, and street light systems to provide continuous and dependable electric service to customers. Investigates service problems and takes necessary actions to facilitate service restoration under normal conditions or unusual occurrences and outages.

• Job Title:
  
  Service Technician
• Job Code: 127752
• Job Grade: L1

This position is for the night shift and the hours scheduled will be reflected when hired.

• Performs varied tasks and projects directly related to craft trade. Gathers and analyzes relevant information to develop and implement the best course of action to ensure job is successfully completed in a safe manner. Often works under minimal or no supervision. Resolves most questions and problems, and refers only the most complex issues to higher level. Resolves problems through mastery of craft, trade knowledge and principles.
  
  Follows established Operating Procedures, Operating Practices and Approved Work Methods to accomplish requirements of job. Possesses career level knowledge to successfully perform job.

• Climb poles, set poles and string wire, utilizes and operates equipment (e.g., aerial bucket trucks, and other construction equipment), materials, and manpower in a safe, efficient and effective manner.
• Perform substation and operating duties as operating feeder control devices and transmission/distribution switching.
• Operates a variety of electronic and other test equipment with a high degree of efficiency.
• Constructs and maintains overhead and underground distribution or transmission systems in accordance with Standard Operating Procedures.
• Investigates and documents events of cut or damaged cable and other company facilities.
• Investigates injuries of public persons in which company equipment is involved.
• Takes necessary steps to assist in life saving procedures.
• De-energizes any equipment that could be inadvertently contacted by public persons.
• Accumulated necessary information concerning persons involved and prepares necessary reports.
• Investigates vehicle accidents in which company equipment is involved.
• Takes necessary steps to ensure that affected area is safe for the general public such as moving poles, lines and other equipment from traffic.
• Performs permanent or temporary repairs on the underground service system to restore service.
• Responds to Fire Department requests for de-energizing lines and equipment for work clearance.
• Performs minor repairs on primary and secondary systems including tying conductors, reconnecting jumpers, replacing cutouts, replacing bad connections, tying off broken poles and removing foreign objects from distribution systems.
• Works with co-workers and district personnel to perform more complex assignments as required.
• Performs appropriate switching to de-energize facilities and/or re-route current to allow service continuity and safe job performance.
• Performs safe and efficient line patrol for determination of line failure problems.
• Performs installation, repairs and/or removes conductors, self-contained meters, services and security/street lights.
• Performs emergency tree trimming to clear distribution lines and service conductors.
• Performs troubleshooting and service restoration duties in order to maintain continuity of service.
• Switches and operates controls on the distribution system such as re-fusing transformers, sectionalizing cutouts, laterals, etc.
• Completes CADS orders and other reports required for each job assignment.
• Performs service disconnection and reconnection, as requested.
• Assists and advises UCO Department field personnel on electrical problems encountered in disconnecting and reconnecting customers' service.
• Contacts customers in a courteous manner regarding service installation, repairs, interruptions, etc. and assures a positive company image is projected.
• Maintains positive working relationships with Company departments and staff, ensuring appropriate and timely transaction of…