Visitor Lead: Guest Engagement & Tours
Listed on 2026-10-20
-
Customer Service/HelpDesk
Event Management & Planning, Customer Service Rep, Bilingual, Recreation & Leisure
MASS MoCA is seeking a dedicated Visitor Experience Coordinator to provide administrative support across the Visitor Experience umbrella and engage visitors in person, by email, and by phone. The role emphasizes front-facing service, information sharing, and collaboration with VE staff to promote programs and community engagement.
The VEC will coordinate tours, assist with events, and help develop outreach to attract new visitors while supporting museum policies and guest satisfaction.
We are seeking a motivated Visitor Experience Lead:
Guest Engagement & Tours to join MASS MoCA in North Adams, MA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Visitor Experience Lead:
Guest Engagement & Tours role in the description above.
We appreciate your interest in this position.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).