Housekeeping Attendant North Adams, MA

Housekeeping Attendant job th Adams, MA.

TOURISTS is looking for housekeeping attendants to join our team — both seasonal and year-round, with full-time and part-time positions available. Our ideal candidate is a self-starter, ambitious, and engaged. Compensation is based on experience and all attendants will be eligible to collect tips. Benefits are included and detailed below.

TOURISTS is a 46-room boutique lifestyle hotel in North Adams, MA, situated on a 70-acre nature campus just down the road from MASS MoCA and the Clark Art Institute. Since opening in July 2018, TOURISTS has received numerous accolades; but our biggest point of pride is our staff–the kind, hard-working, and dedicated folks who work at TOURISTS are the reason guests keep coming back to the Berkshires year after year.

TOURISTS is committed to offering a safe, kind, and supportive work environment for people from all walks of life. TOURISTS is an Equal Opportunity Employer and fosters a culture of diversity, equity, and inclusion.

This position status is FLSA Hourly (Non-Exempt).

• Maintain Inventory Tracking system for all Housekeeping Items (linens, room amenities, cleaning supplies) incorporating cohesive damage product tracking
• Update and maintain all Housekeeping logs and checklists
• Monitor guest rooms, laundry room and other guest areas for maintenance needs and communicate with Maintenance Staff on work orders
• Monitor guest rooms for in-room service items and coordinate with the Food & Beverage & Front Desk staff for retrieval service
• Communicate timely and effectively with Front Desk on guest room status and other guest needs
• Resolve and/or escape guest complaints regarding property operations
• Comply with health, Safety and fire regulations; comply with safety and emergency procedures and OSHA requirements
• Ensure timely reporting of all safety infractions and injury incidents

• High quality health and dental insurance is offered through Blue Cross Blue Shield to all full-time employees with a competitive employer contribution
• Reimbursement for healthy habits and fitness goals
• 80 hours of Paid Time Off per year is offered to all full-time employees after completing 6 months of employment
• Holiday pay for applicable working holidays
• 401(k) through Guideline
• Hotel and dining discounts for all employees
• Continuing education and professional development opportunities

• 1+ year housekeeping experience or related experience;
  Hotel experience is preferred. Will train if no experience.
• High School diploma or general education degree (GED).
• Certificates, licenses, and/or identification cards as required by the U.S. Department of Justice to verify employment eligibility.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to communicate effectively with co-workers and guests

• The noise level in the work environment is usually moderate
• The person in this position may have to lift up to 50 pounds on a daily basis. Any lift over 50 lbs is deemed a two-person lift.
• The person having this position may have to sit for one (1) hour, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day
• The position does require movement between rooms on property exposing individual to variable climate conditions.
• The work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TOURISTS is an EEOC Employer.