On-Demand: Guest Advocate; Cashier), General Merchandise, Fulfillment, Food and Beverage, Style

The Starting Hourly Rate / Salario por Hora Inicial is $16.75 USD per hour. The Pay Range / Rango salarial is $16.75 USD - $25.15 USD per hour.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

You can work as much or as little as you like as an On-Demand TM and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule.

As an On-Demand TM you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our myTime mobile scheduling app) that work best with your schedule.

We require your active engagement by picking up and working shifts as well as responding to our attempts  will contact you throughout the year (via your provided contact information) and confirm your interest in working shifts  we do not receive a response to our communication attempts, your employment with Target will be administratively terminated.

Regular attendance is necessary and we require your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted if you are unable to work once every 4 weeks due to a personal circumstance, but you are required to respond to our attempts to contact you to confirm your interest in working shifts  must work at least one shift within 6 months or you will be administratively terminated.

Effective December 2024, you must work at least one shift within 5 months or you will be administratively terminated.

Your communication and ability to work when our business demands it most are critical to your success in this role.

Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the myTime mobile scheduling app is where you can pick up the shifts you desire to work.

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:

• Communicating and interacting with guests to build an inclusive guest experience

• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns

• Adapting to different guest interactions and situations

• Promoting and engaging around various benefits, offerings and services

Note: in the final content, Strong tags are represented with bold; all other text remains as originally provided.

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard

• Create a welcoming experience by authentically greeting all guests

• Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach

• Engage with guests in a genuine way, including asking questions to understand their needs

• Be knowledgeable about tools, products, and services available in the total store to solve issues and improve experience

• Thank the guest, and let them know we’re happy they chose to shop at Target

• Scan and bag items efficiently, accurately and in compliance with safety standards

• Work efficiently to minimize guest wait time while maintaining service and accuracy

• Inform guests about current and upcoming brand launches, store activities and events

• Know and discuss loyalty programs and assist with enrollment; be familiar with fulfillment services and direct guests on enrollment

• Explain Wallet and other features within the Target App

• Handle returns and follow prompts, partnering with Leaders as needed to resolve issues while following Target policies

• De-escalate negative situations and recover the guest shopping experience per policies

• Deliver easy and accurate service for Order Pick Up, Drive Up, and Registry guests

• Maintain a clean, organized work area and assist with stocking during store hours

• Demonstrate a culture of ethical conduct, safety and compliance

• Work safely at all times; identify hazards and comply with safety policies

• Support guest services such as OPU and Drive-Up orders, and maintain compliance…