Community Liaison - Behavioral Health

Community Liaison – Behavioral Health

Join to apply for the Community Liaison – Behavioral Health role at Fuller Hospital.

Fuller Hospital is a 109-bed licensed, private psychiatric facility located in South Attleboro, Massachusetts, providing inpatient and outpatient behavioral health services to residents of Massachusetts and Rhode Island.

Inpatient units treat adults with general psychiatric or intellectual disabilities and adolescents with general psychiatric issues. Patients with co‑occurring psychiatric and substance abuse disorders can be treated on most units. Fuller Hospital also provides a less intensive Partial Hospitalization Program (PHP) to patients with psychiatric and co‑occurring disorders.

The Community Liaison serves as a liaison between referring professionals, community agencies, consumers, and Fuller Hospital. The role supports and advances the mission of Fuller Hospital as it relates to maintaining a positive image of the facility, building relationships with various stakeholders in the community, and account management.

• Relationship building with key stakeholders in the community, including site visits and a minimum of 250 contacts per month; creates a presence in the community and drives the daily expansion of Fuller Hospital’s client database.
• Account management.
• Reporting (including competitors, CRM, outreach, etc.).
• Attends resource/vendor fairs (behavioral health/healthcare related).
• Overall support of the Business Development Department, its campaigns, and missions.
• Identifies barriers to the admission process and proposes potential solutions.
• Performs other duties as assigned/required by this position.

• Student Loan Repayment – $200 per month.
• Tuition Reimbursement – $5,000 per year.
• Challenging and rewarding work environment.
• Competitive compensation & generous paid time off (26 days per year + rollover).
• Excellent medical, dental, vision, and prescription drug plans.
• 401(k) with company match and discounted stock plan.
• SoFi Student Loan Refinancing Program.
• Career development opportunities within UHS and its 300+ subsidiaries.
• More information is available on our Benefits Guest Website:

Universal Health Services, Inc. (UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. UHS operates acute care hospitals, behavioral health facilities, outpatient facilities, and more across the United States, Washington, D.C., Puerto Rico, and the United Kingdom. UHS was recognized as one of the World’s Most Admired Companies by Fortune and listed in Forbes ranking of America’s Largest Public Companies.

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• Education:
  
  Bachelor’s Degree in Business Administration, Relationship Management, or similar field.
• Experience:
  • 1‑3 years in healthcare relationship management, preferably behavioral healthcare.
  • Experience with Microsoft Office products (Outlook, Word, Excel).
  • Experience and comfort utilizing various methods of outreach such as site visits, telephone calls, and social media platforms, with a primary focus on site visits, planned and unplanned.
  • Experience representing organizations at community and regional events, vendor fairs, conferences.
  • Event planning and marketing experience preferred.
  • Behavioral health knowledge preferred.
• Skills:
  • Impeccable communication, organization, and interpersonal skills.
  • Knowledge of CRM tools as documentation tool and management of outreach activities.
  • Self‑starter and ability to work independently, prioritizing tasks.
  • Problem solver with positive attitude and demeanor, always looking for ways to beat the goal.
  • Knowledge of healthcare industry and operations, especially ER intake and Behavioral Health Center work.
  • Drive engagement with organization via social media and referral survey responses.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of…